Assistant Store Manager Highland

Company/Organization Information

• Company Name: America's Antique Mall
• Company Website: https://www.americasantiquemall.com

Job Information

• Job Title: Assistant Store Manager
• City: Highland
• Country: USA
• State/Province: Indiana
• Zip/Postal Code: 46322

America's Antique Mall is now hiring an energetic, dependable, and customer-focused Assistant Retail Store Manager to join our growing team.

America's Antique Mall is a unique retail marketplace made up of hundreds of talented vendors, small business owners, collectors, and shoppers, all under one roof. We are passionate about supporting small businesses, creating a fun and welcoming shopping experience, and building a positive work environment for our team.

This is a great opportunity for someone who enjoys retail, leadership, customer service, sales, and working in a fast-paced environment where every day is different.

The Assistant Retail Store Manager supports the Store Manager with the daily operations of America's Antique Mall. This position plays an important role in helping lead the team, assist customers and vendors, maintain store standards, and support the overall success of the business.

The ideal candidate is a hands-on leader who is organized, friendly, dependable, and comfortable wearing multiple hats. Customer service, sales focus, teamwork, and hustle are top priorities for this role.

Responsibilities include, but are not limited to:

• Provide excellent customer service to shoppers, vendors, and guests
• Support the Store Manager in daily store operations
• Assist with supervising, coaching, and motivating store employees
• Help ensure the store is clean, organized, well-merchandised, and welcoming
• Build positive relationships with vendors, small business owners, and customers
• Assist with renting booth and showcase spaces to vendors
• Support sales goals, vendor occupancy, and customer engagement
• Help resolve customer and vendor questions or concerns in a professional manner
• Assist with opening and closing procedures
• Help train new team members and reinforce company policies and procedures
• Support marketing, promotions, events, and other store initiatives
• Lead by example and help create a positive, team-oriented work environment

• High school diploma, GED, or equivalent required
• Minimum 3 years of retail, customer service, or service industry experience required
• Prior retail management, assistant manager, or team lead experience preferred
• Strong customer service and sales skills
• Excellent communication and people skills
• Strong organizational, time management, prioritization, and multitasking abilities
• Dependable, professional, and able to take initiative
• Comfortable working in a fast-paced, hands-on retail environment
• Positive attitude with a people-focused approach
• Ability to work a flexible schedule, including days, evenings, weekends, and holidays

• A fun, fast-paced, and unique retail environment
• The opportunity to work with small business owners, vendors, collectors, and shoppers
• A supportive team atmosphere
• A growing company with opportunities to learn and take on responsibility
• A workplace where every day brings something new

America's Antique Mall is more than a retail store. We are a community of vendors, entrepreneurs, and customers who enjoy antiques, vintage items, collectibles, home décor, furniture, gifts, and one-of-a-kind finds. Our team helps create an enjoyable shopping experience while supporting the many small business owners who operate within our mall.

If you are a motivated retail professional who enjoys customer service, leadership, sales, and working with people, we would love to hear from you.

Apply today to join the America's Antique Mall team as an Assistant Retail Store Manager.