What are the responsibilities and job description for the Customer Service Specialist & Order Processor position at America Medic & Science?
We're currently seeking an order processor and data entry representatives in our Seattle Unit.
Essential Functions:
- Your primary responsibility is to take orders from our specific clients and input them into our software system.
- Process all client orders; entering into system, coordinate with other departments as needed, confirm with client in a timely manner
- Proactively notify clients of order delays or inability to meet order requirements.
- Provide exceptional customer service
- Deliver sales and administrative support through various duties such as calling and e-mailing clients, collecting, managing and distributing key information, processing sample requests, processing client complaints, generating sales reports, researching potential clients, attending meetings and trade shows, etc.
- Retain a knowledge of company products, systems and capabilities to provide accurate assessment of whether client needs can be met
- Coordinating between the Purchasing and Sales team by managing schedules, filing important documents and communicating relevant information
- Assist in the preparation and organizing of promotional materials or events
- Ensure adherence to laws and policies
EDUCATION/EXPERIENCE AND QUALIFICATION REQUIREMENTS
- Candidates must also have fluency in standard software including Excel.
- Ability to read and communicate effectively in English
- Attention to details
- Strong organizational, problem‐solving, and analytical skills; able to manage priorities and workflow, meet deadlines.
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Travel reimbursement
- Tuition reimbursement
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $20 - $22