What are the responsibilities and job description for the Retirement Specialist position at America First Credit Union?
Schedule
Mon- FriOverview
The Retirement Specialist will assist employees with understanding the pension plan, 401(k), and retirement process and will provide administrative support for those plans to employees, retirees, and beneficiaries.
Responsibilities
- Explains retirement benefit plan policies, procedures, and legal requirements to employees and beneficiaries.
- Conducts retirement and benefits-related calculations and analysis.
- Conducts individual interviews with employees regarding retirement and pension options.
- Plans and executes retirement gifts and festivities.
- Acquires and distributes relevant information and documentation to plan participants and beneficiaries.
- Serves as primary contact for former employees who have retired.
- Develops and maintains records of participants and beneficiaries including active retirees, vested terminated, lump sum distributions, and deceased participants.
- Assists in system building for accurate pension record keeping.
- Assists with streamlining and implementing improved pension processes and procedures to enhance fiscal accuracy, operational efficiency, regulatory/compliance adherence, and data accuracy.
- Serves as a liaison between 401(k) participants and the plan administrator, handling or facilitating requests for contribution adjustments, and other administrative changes.
- Coordinates with actuaries, plan administrators, accountants, and other professionals to provide verified and compiled data for administration of benefits.
- Works extensively with external auditors for annual plan audits.
- Assists with open enrollment for retiree insurance benefits.
- Ensures retirement plans are administered in accordance with company, state, and federal guidelines and regulations.
- Maintains knowledge of legal and regulatory changes, trends, and other developments affecting retirement benefits.
- Processes employee death claims for pension, 401(k) and life insurance.
- Performs other duties as assigned.
Qualifications
- Bachelor’s degree in Business Administration, Human Resources, or related field or equivalent field experience required.
- Two years of experience with retirement, insurance benefits, financial planning, or actuarial services required.
- Understanding of various retirement benefit programs and requirements.
- Up to date on all related laws, regulations, rules, and company policies and procedures.
- Knowledge of office management.
- Extensive employee relations experience
- Good working relations with coworkers and vendors
- Excellent written and verbal communication.
- Excellent interpersonal skills with ability to clearly explain retirement plan options in easily understood terms.
- Thorough understanding of laws, regulations, and agency interpretations or opinions related to retirement benefits.
- Proficient with Microsoft Office Suite or related software
- Critical thinking/problem solving.
- Well organized.
- Ability to assist and support others.
- Project Coordination.
- Attentive to detail.