What are the responsibilities and job description for the Front Desk Receptionist position at Ameri-Tech Community Management Partners LLC?
Ameri-Tech
Job Title: Front Desk Receptionist
Employment Type: Full-Time
Department: Front Office / Administrative
Schedule: Mon–Fri, 8:45 AM–5:15 PM
Work Location: In Person
Reports To: Office Manager
POSITION SUMMARY
Ameri-Tech is seeking a friendly, personable Front Desk Receptionist to serve as the first point of contact for visitors and callers. The ideal candidate has a warm, professional phone and in-person manner, is comfortable with light computer work, and takes pride in providing excellent customer service. This position offers the opportunity for advancement within the company.
KEY RESPONSIBILITIES
• Phone Coverage: Answer incoming phone calls, transfer calls to the appropriate person or department, and take accurate messages.
• Walk-In Customer Service: Greet and assist walk-in customers and visitors in a friendly, professional manner.
• Computer Work: Perform light computer work, including data entry and other basic office tasks.
• Copying & Office Support: Make copies and provide general administrative and clerical support as needed.
• Front Office Upkeep: Keep the front desk and reception area organized, tidy, and welcoming.
• Mail & Deliveries: Receive and sort incoming mail, packages, and deliveries.
• Scheduling Support: Assist with scheduling appointments or visitors as needed.
• Team Support: Support other staff and departments with administrative tasks as assigned.
QUALIFICATIONS
• Customer Service Skills: Friendly, professional customer service manner, both in person and on the phone, is a must.
• Communication Skills: Clear, courteous verbal communication and good listening skills.
• Computer Skills: Comfortable with basic computer use and office equipment such as copiers.
• Organization: Ability to multi-task and stay organized in a front-office environment.
• Professionalism: Punctual, dependable, and presents a professional appearance and demeanor.
SCHEDULE & GROWTH
This is a full-time, in-person position, Monday through Friday, 8:45 AM to 5:15 PM, with a 1/2 hour lunch break.
This role offers the opportunity for advancement within the company for candidates who demonstrate strong performance.