What are the responsibilities and job description for the Front Desk Receptionist position at Amelia Aesthetics?
Hi there!
We’re really glad you are reading this!
Who We Are & What We Care About
We are building a collaborative, team-driven culture that is bigger than the sum of its parts. We have Core Values and we believe in them. In fact, here they are:
- We take care of each other.
- We make it easy to be a patient.
- We find a better way.
- We shatter expectations.
- We create extraordinary moments for our patients.
- We are worth imitating.
- We protect our profits.
- We believe in change.
We also believe in having fun, working hard and being honest with one another. We think plastic surgery should be normal and that it can actually change people’s lives… like, for real changes people’s lives.
We Sell Confidence, Not Botox
We’re a plastic surgery and medspa practice but don’t think for a second that our “product” is breast implants or botox. Nope. Our product is CONFIDENCE.
Why? Because the way a person feels about their body affects every single aspect of their lives. So many people are held back, embarrassed, insecure and ashamed… all because of loose skin around their stomach, the size of their breasts or some specific imperfections on their face.
We want to help people be free of these burdens and to help them have the courage to invest in their own confidence.
The Role
This role can be summed up in a simple sentence: “Do whatever it takes to create the most helpful experience of a person’s entire day.”
On the Front of House team, above all else, we strive to be remembered. We accomplish this by creating “Surprise and Delight” moments in every patient interaction. Since we are the front line of service, our voices are the first to be heard and our faces the last to be seen. Therefore, the expectations we set with a patient reflect on our entire team.
Here are the accountabilities for the Front of House role:
- Greet each customer with a smile
- Answer incoming calls
- Respond to emails, texts and live chat (must be comfortable with technology!)
- Input patient info into Nextech (our Electronic Medical Record)
- Alert team patient is arrived / ready
- Willing to learn about plastic surgery and medspa procedures
- Maintain office aesthetics
- Hours: M-F, 8:30 AM to 4:30 PM
Want To Apply?
So what are you waiting for?? Get started on a cover letter that explains why you want to join our team. Please email us and include three things:
- Why you want to join our team
- Your resume
We can’t wait to meet you!!
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $45,000 - $50,000