Client Account Administrator

The Client Account Administrator we seek is a high-level, multi-faceted role that is perfect for someone looking to show off their ability to perform independently in a fast-paced, deadline-based environment with poise and an eye for detail. Heavy organizational skills are a necessity as you’ll work in tandem with the entire office to fulfill goals and ensure the highest quality results for our clients.

This role requires attention to detail with the ability to understand them and translate that information in a comprehensive manner. This highly independent role requires advanced skills in the use of various Microsoft Office programs, internal company software, email handling and management, and general computer usage. Clear communication, both written and verbal, are essential skills for this position.

The right individual for this role is one who can work in a team setting yet can be self-sufficient enough to support the independent workload without the need to be micromanaged. This person should be able to build and maintain their daily task schedule to the benefit of the company and be willing to ask for more responsibility as you grow in the position. Ultimately, this individual will own their role in the company, looking to not only maintain but thrive and help themselves and the company grow.

The duties of this position are varied, and include (but aren't limited to):

ACCOUNT MANAGEMENT

·        Day to day management of growing client base, each with unique needs

·        Familiarity with fillable forms, both their creation and usage to accommodate heavy data entry and analysis

·        Heavy use of multiple databases, websites and online portals to submit and upload documentation

·        Interpreting policies and manuals of various medical boards for compliance requirements for dissemination of information to involved parties

·        Reading and analyzing requirements for, then completing and submitting applications to various medical boards

·        Customer Service - professionally communicating internally and externally

·        Reading internal contracts and accurately interpreting client needs

ADMINISTRATIVE

·        Daily phone and email correspondence, both internal and external

·        Management of client calls and communications

·        Working with clients’ account needs, data management and tracking of information into the central database, etc.

·        Follow up with intake forms and educational materials; participate with client calls.

·        Other administrative duties related to this role

POTENTIAL FOR GROWTH IN THIS ROLE

Amedco plays to each employees’ strengths departmentally and/or cross departmentally, there is often room to take on more as an employee presents the ability.

Expectations and Wages:

This job is a full-time position, Monday-Friday, 8:30-4:30, and after an approximate six months’ training period, you can expect up to a 10% pay increase and the ability to determine your own hours within reason. This job pays starting wage is between $47,000 and $50,000 depending on experience, and includes the opportunity for various bonuses, PTO and flexible sick time, paid employee premiums for group insurances (health, dental, STD, Life), and a 401k after one year of employment.

We’re a dynamic, fun environment with a diverse group of people looking for someone who wants to be part of our great team of people.

Industry

Education Administration Programs

Employment Type

• Full-time