Customer Business Executive

Required Travel: Up to 50%

Location: Miami, Florida

Who are we?

Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

As a Customer Business Executive, Caribbean, you will play a significant role, focusing on building and growing customer dedication and satisfaction while encouraging the account’s growth.

What will your job look like?

• You are a trusted partner who will serve as the trusted business developer, driving account strategy.
• A forward-thinking leader helping define the innovative future of Amdocs service offerings with our top customers.
• Tasked with building trust and establishing long-term customer relationships with Amdocs—focusing on developing and being a phenomenal partner with the customer's decision-makers while representing the voice of the customer within Amdocs.
• You will identify and address challenges and needs by effectively demonstrating Amdocs offerings and business value to grow new opportunities; promote new leads and opportunities towards signed deals, and lead account expansion and long-term business strategy.
• Accountable for owning the account's P&L with a focus on profitability
• You will collaborate with Service Partners for all service-related tasks, ensuring the quality of project deliveries.
• Responsible for broad people management and development of the account teams.
  
  

All you need is...

• Confirmed experience leading large telecom carrier customer accounts with experience selling & delivering ground-breaking BSS and OSS solutions.
• Proven experience as a trusted C-Level partner and a passion for forward-thinking strategic business development and driving valued C-Level partnerships.
• To have an eye for business, an understanding of inter and intra-organizational relationships, and building executive relationships
• Successfully owned, managed, and grown P&L; having led commercial negotiations and prepared Annual Operating Plans.
• Leadership: Recognized leader, with the ability to operate in a globally matrixed environment and handle sophisticated situations with tact and diplomacy.
• To be fluent in English, Spanish is helpful.
• A Bachelor's degree, an MBA preferred
  
  

Why You Will Love This Job

• Excellent opportunity to manage a team that works with ground breaking technologies.
• The opportunity to work with a team whose work directly impacts millions of end-users.
• Work with the world’s leading telecommunication providers.
• You will have a major influence on the strategic direction of the company.
  
  

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce