What are the responsibilities and job description for the Director, Customer Server Platform Engineer position at AMD and Careers?
Overview:
Preferred Experience
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AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.
WHAT YOU DO AT AMD CHANGES EVERYTHING
At AMD, our mission is to build great products that accelerate next-generation computing experiences—from AI and data centers, to PCs, gaming and embedded systems. Grounded in a culture of innovation and collaboration, we believe real progress comes from bold ideas, human ingenuity and a shared passion to create something extraordinary. When you join AMD, you’ll discover the real differentiator is our culture. We push the limits of innovation to solve the world’s most important challenges—striving for execution excellence, while being direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the future of AI and beyond. Together, we advance your career.
Responsibilities:
Director, Customer Server Platform Engineering
The Role
At AMD, we push the boundaries of innovation to solve the world’s most important challenges. We are seeking a transformative engineering leader to head the Customer Server Platform Engineering function within AMD’s SCPI organization. This director will lead a high-impact, multidisciplinary team responsible for enabling global datacenter and enterprise OEM customers to develop, optimize, and deploy server platforms powered by AMD EPYC solutions.
This role demands a strategic thinker and people-first leader who can drive technical excellence, customer success, and organizational development. You will serve as AMD’s technical ambassador to top-tier customers, guiding platform bring-up, firmware adoption, and issue resolution across BIOS, firmware, documentation, performance, and security domains. You will also mentor senior leaders, influence silicon and platform roadmaps, and shape AMD’s customer engineering strategy.
This role demands a strategic thinker and people-first leader who can drive technical excellence, customer success, and organizational development. You will serve as AMD’s technical ambassador to top-tier customers, guiding platform bring-up, firmware adoption, and issue resolution across BIOS, firmware, documentation, performance, and security domains. You will also mentor senior leaders, influence silicon and platform roadmaps, and shape AMD’s customer engineering strategy.
Why Join Us
This is a rare opportunity to lead a mission-critical organization at the heart of AMD’s server platform strategy. You will shape how EPYC solutions are adopted globally, resolve customer challenges at scale, and build the next generation of technical leaders. Join us to drive innovation, impact, and growth in one of the most dynamic segments of the semiconductor industry.
Key Responsibilities
- Lead and scale a global team across BIOS/firmware, server platforms/applications, documentation, performance, and security engineering.
- Define and execute a vision for customer platform enablement aligned with AMD’s datacenter strategy and roadmap.
- Drive operational excellence through structured rhythms, metrics, and continuous improvement.
- Mentor and develop managers and senior engineers, building organizational capability and a high-performance culture.
- Build a strong leadership bench and support succession planning through coaching and career development.
- Champion diversity of thought and inclusive leadership practices across global teams.
- Serve as a trusted advisor and escalation point for top-tier datacenter and enterprise OEM customers.
- Guide platform bring-up, debug, and product launches with seamless integration of AMD technologies.
- Act as the voice of the customer internally, translating platform needs into actionable deliverables and influencing silicon, firmware, and platform development priorities.
- Represent AMD in executive and customer forums, synthesizing complex technical issues into clear, strategic guidance.
- Lead cross-functional task forces to resolve complex system-level issues including errata, performance bottlenecks, and security vulnerabilities.
- Translate customer BIOS/firmware requirements into actionable deliverables for AMD architecture and development teams.
- Deliver training and proofs of concept for new silicon features and firmware technologies.
- Support IBV and customer EDKII code bases and drive AMD firmware adoption and integration.
Preferred Experience
- 10 years in server/platform engineering, including 3 years in people leadership with experience managing managers.
- Deep expertise in x86 architecture, UEFI/BIOS, silicon initialization firmware, and system-level debug.
- Strong understanding of DDR, PCIe, eSPI, RAS, telemetry, and security features in server-class platforms.
- Proven track record of delivering production-quality firmware/software at scale.
- Extensive customer-facing experience in enterprise/OEM/datacenter environments.
- Exceptional communication skills with the ability to influence across technical and executive audiences.
Education
- Bachelor’s or Master’s degree in Electrical/Computer Engineering or related technical field.
Location:
Santa Clara, CA
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Qualifications:
Benefits offered are described: AMD benefits at a glance.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. AMD and its subsidiaries are equal opportunity, inclusive employers and will consider all applicants without regard to age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third-party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status, or any other characteristic protected by law. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective laws throughout all stages of the recruitment and selection process.