What are the responsibilities and job description for the General Manager position at AMC Marine Sales & Service?
Company Description
AMC Marine Sales & Service is a trusted dealership for Berkshire, Crest, Suzuki, and Mercury Marine products, proudly serving the Northeast Indiana community. We offer a wide range of new and pre-owned marine inventory, complemented by exceptional sales, financing, service, and parts support. Our team is dedicated to delivering outstanding customer service, from initial purchase decisions to maintenance and customization needs. We value building long-term relationships with our customers by providing a superior experience every step of the way.
Role Description
This is a full-time, on-site role for a General Manager at our Hamilton, IN location. The General Manager will oversee daily operations, manage staff, and ensure operational efficiency to meet company goals. Responsibilities include supervising sales and service teams, managing budgets, maintaining inventory, optimizing customer service, developing strategies for growth, and ensuring compliance with company policies and industry standards. The role requires leadership, planning, and the ability to cultivate a positive work environment that aligns with the company's values.
Qualifications
- Operational management: Proven experience in business operations, budget management, and process improvement.
- Leadership and team management: Strong leadership skills to inspire and manage teams, with experience in hiring, training, and mentoring employees.
- Customer relationship management: Excellent ability to deliver exceptional customer service and maintain long-term client relationships.
- Sales expertise: Experience in sales strategy development, goal setting, and achieving revenue targets.
- Marine industry knowledge: Familiarity with marine products, services, and customer needs is highly desirable.
- Analytical and problem-solving skills: Ability to evaluate performance data, identify challenges, and implement effective solutions.
- Strong communication skills: Effective verbal and written communication skills with a focus on building effective internal and external relationships.
- Proficiency in relevant software: Competence in using business management software, CRM tools, and Microsoft Office Suite.
- Bachelor’s degree in Business Administration, Management, or related field is preferred, or equivalent professional experience.
- Availability to work on-site in Hamilton, IN as required.