What are the responsibilities and job description for the Transportation Coordinator position at Ambulnz NY, LLC?
Title: Transportation Coordinator 1 Pay Rate Range: $22 - $24 per hour Location: 16-70 Weirfield St. Ridgewood, New York 11385 Employment Type: Full-Time Schedule: 8, 10 & 12 hours shifts, Monday - Sunday Weekend availability is required Benefits: Sign-on Bonuses for Full-Time new hires of up to $3,000. Referral Bonus when recommending a full-time candidate that is hired of up to $1,500. 401K, Medical, Dental & Vision Insurance (with company contribution), paid time off for full-time employees. About Ambulnz by DocGo: Ambulnz by DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services. DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it. DocGo's proprietary, AI-powered technology, logistics network, and dedicated field staff of over 5,000 certified health professionals elevate the quality of patient care and drive efficiencies for municipalities, hospital networks, and health insurance providers. With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace. Together with DocGo's integrated Ambulnz medical transport services, DocGo is bridging the gap between physical and virtual care. Responsibilities: Emergency Call Intake: Receive and document emergency/non-emergency calls, gathering vital information. Resource Coordination: Assess call severity and dispatch the appropriate medical unit. Dispatch Communication: Relay critical information to EMS teams, including location and emergency details. Record-Keeping: Maintain accurate documentation using CAD systems. Multitasking: Manage multiple incidents and coordinate resources effectively. Monitor Vehicle Status: Track EMS unit locations and update response statuses. Documentation and Reporting: Prepare incident reports and maintain accurate records for analysis. Compliance: Follow established dispatch protocols and regulatory guidelines. Other tasks as assigned Requirements: High School Diploma or GED. Certified Emergency Medical Technician NIMS IS 100, 200, 700, 800 Preferred Qualifications: 2-3 years of transportation dispatch experience (EMS dispatch preferred) Communication Skills: Strong verbal and written communication skills for effective interaction with callers, EMS personnel, and stakeholders in high-pressure situations. Active Listening: Ability to attentively gather and interpret crucial information. Medical Knowledge: Basic understanding of medical terminology and emergency procedures. Geographic Familiarity: Knowledge of local geography and address systems for precise location guidance. Stress Management: Ability to stay calm and professional in fast-paced, time-sensitive scenarios. Computer Proficiency: Experience with computer-aided dispatch (CAD) systems and mapping software. Attention to Detail: Precision in recording and following protocols. Multi-tasking Skills: Capacity to handle multiple tasks and prioritize efficiently. Teamwork: Strong collaboration skills with dispatchers, EMS personnel, and other stakeholders. Flexibility: Willingness to work varied shifts, including evenings, weekends, and holidays. EEO/AAP Statement: DocGo is an equal opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. DocGo is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. At DocGo, we know our extraordinary team is what drives our growth, so we’re creating equally extraordinary ways to help return the favor. Our DocGo Academy gives you the clinical skill training you need to move beyond EMS and transportation. With our Employee Equity Incentive Plan, qualified employees receive an ownership stake in DocGo. We’re not just moving healthcare forward. We’re moving you forward.
Salary : $22 - $24
