What are the responsibilities and job description for the Service Coordinator position at Ambient Enterprises?
About Us
HVAC/R International is a leading Master Distributor for Dunham-Bush USA, supporting customers across Florida, Latin America, and the Caribbean. With over 100 years of combined industry experience, our team is known for its expertise, strong customer relationships, and commitment to delivering high-quality HVAC solutions. Founded in 2002, we’ve played a key role in driving the growth of the Dunham-Bush brand, including a joint venture to bring manufacturing back to the U.S. Today, we continue to build on that momentum with a fast-paced, collaborative environment where employees have the opportunity to learn, grow, and make a real impact. If you’re looking to join a company with deep industry roots, strong leadership, and exciting growth opportunities, HVAC/R International is the place to build your career.
Job Description
Role : Service Coordinator
We are seeking an entry-level Service Coordinator to join our team. This position supports the coordination of projects while assisting with administrative duties related to operations.
Key Responsibilities
- Schedule and coordinate routine maintenance, repairs, and installation appointments with technicians and clients
- Maintain detailed records, including maintenance histories, warranties, and service schedules
- Process work orders and maintenance requests, ensuring proper prioritization and timely completion
- Maintain preventive maintenance schedules
- Communicate with clients, contractors, and team members regarding project status and updates
- Handle administrative tasks such as filing, data entry, and document management
- Assist in coordinating emergency service calls as needed
Required Qualifications
- High school diploma or equivalent required; Associate's degree in Business or related field preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong organizational and time management skills
- Excellent written and verbal communication abilities
- Detail-oriented with good problem-solving skills
- Ability to work independently and as part of a team
Preferred Qualifications
- Experience with project scheduling and coordination
- Working knowledge of Business Central or Great Plains
Compensation: $25-$28 hourly plus benefits
Ambient Enterprises provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $25 - $28