Lead Luxury Stylist

Why Work at Ambiance?

Ambiance is more than a luxury women's boutique. We are a destination for style, confidence, and exceptional service. Our team is passionate about fashion, relationship building, and creating memorable experiences that keep clients coming back.

At Ambiance, you will work alongside talented professionals who are committed to excellence, growth, and delivering a high-touch luxury experience. If you are motivated by sales, energized by people, and passionate about fashion, this is an opportunity to build a rewarding career in luxury retail.

Position Summary

The Luxury Stylist & Sales Lead is responsible for delivering exceptional client experiences while consistently achieving and exceeding sales goals. This role serves as a trusted style advisor, relationship builder, and brand ambassador who creates loyal clients through personalized service and expert styling.

The ideal candidate is driven, confident, service-oriented, and passionate about helping women look and feel their best. They thrive in a fast-paced environment, enjoy building relationships, and are motivated by performance and results.

Key Responsibilities Sales Leadership & Clienteling

• Achieve and exceed daily, weekly, monthly, and annual sales goals.
• Build and maintain a strong personal client book through outreach, follow-up, and relationship building.
• Proactively connect with clients through phone calls, text messaging, email, social media, and in-store appointments.
• Drive repeat business through exceptional service and personalized styling.
• Utilize clienteling tools to strengthen customer relationships and increase loyalty.
• Consistently grow key performance metrics, including average dollar sale, units per transaction, and client retention.

Luxury Client Experience

• Deliver a best-in-class luxury shopping experience for every client.
• Provide expert styling advice and product knowledge.
• Build trust through genuine relationships and personalized recommendations.
• Create memorable experiences that inspire long-term customer loyalty.
• Represent the Ambiance brand with professionalism, enthusiasm, and authenticity.

Sales Strategy & Business Growth

• Analyze personal sales performance and identify opportunities for growth.
• Support store sales initiatives, promotions, and events.
• Share customer feedback and product insights with the Buying Team.
• Stay informed on current fashion trends, luxury brands, and industry developments.

Social Media & Community Engagement

• Create engaging content that supports brand awareness and store traffic.
• Highlight new arrivals, styling inspiration, events, and promotions.
• Engage with customers online to strengthen relationships and brand loyalty.
• Participate in community events and marketing initiatives that support business growth.

Operational Excellence

• Follow company policies, procedures, and operational standards.
• Maintain store presentation and merchandising standards.
• Become proficient in company systems and clienteling tools.
• Support inventory management, receiving, and daily operational tasks as needed.

Qualifications

• 1 years of retail, sales, hospitality, or customer service experience.
• Proven ability or strong desire to achieve sales goals.
• Passion for fashion, luxury products, and styling.
• Strong communication and relationship-building skills.
• Highly organized, adaptable, and solution-oriented.
• Positive attitude with a strong work ethic.
• Comfortable working in a fast-paced, performance-driven environment.
• Social media experience is a plus.

What Success Looks Like

• Consistently achieving and exceeding personal sales goals.
• Growth in average dollar sale and units per transaction.
• Expansion and retention of a strong client book.
• Positive customer feedback and repeat business.
• Strong participation in events, promotions, and marketing initiatives.
• Meaningful contribution to store and team success.

Growth Opportunity

Ambiance is committed to developing future leaders. Top performers have opportunities to grow into leadership, buying, merchandising, marketing, and management roles within the organization.

If you are passionate about fashion, love building relationships, and are motivated by achieving results, we would love to meet you.

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance

Education:

• High school or equivalent (Required)

Experience:

• Retail sales: 1 year (Required)

Ability to Commute:

• San Luis Obispo, CA 93401 (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person