Patient Care Tech, Lansing

JOB DESCRIPTION:

Assists the nursing and receptionist staff with welcoming, rooming and assisting patients with their health care needs. Works under the supervision of the nurse, medical assistant, provider, advanced practice clinician, and clinic leadership for clinic patients.

ABOUT AMBERWELL HEALTH:

Amberwell Health is a healthcare system dedicated to improving the health and wellness of the communities we serve, providing compassionate healthcare with clinical excellence. Amberwell locations include several complete care facilities that provide a full spectrum of patient care services including inpatient, surgical, orthopedic, maternal, health at home, emergency care services. In addition, Amberwell clinic locations offer primary care and specialty care services. Amberwell Health supports service lines and locations across the system with a range of support services including radiology, laboratory, cardiopulmonary, rehabilitation therapy, occupational health, infusion, nutrition, pharmacy, administrative services, and many other specialty services.

AMBERWELL CULTURE:

Amazing Amberwell employees are at the heart of a workplace focused on competencies with our cultural values. Excellence in healthcare is expected and our patients deserve nothing less. Our culture competencies range from warm greetings in the hall to providing patients with “wow” experiences in each department. At Amberwell, we go beyond excellence to provide the unexpected.

At Amberwell, you will find a professional environment that values consistency, collaboration, and patient-first decision making. Servant leadership is both modeled and mentored, with a focus on regular appreciation. Amberwell employees enjoy many appreciation events and activities to help them know just how important they are to our organization, our patients, and our communities.

To learn more about Amberwell Health, our affiliated organizations, and available career opportunities, visit careers.amberwellhealth.org.

Education

• High school diploma or GED required.
• BLS

Experience

• None

Skills

• Organizational
• Verbal
• Interpersonal
• Customer Relations
• Mathematical
• Analytical
• Grammar/Spelling
• Read/Comprehend written instructions
• Follow verbal instructions
• Computer- Software applicable to documenting in patient records

Age of Patients Served

• Neonate/Infant (birth- 1 year)
• Child/Ped (1- 11 years)
• Adolescent (12- 17 years)
• Adult (18- 64 years)
• Geriatric (65 years)

Mental and Emotional Requirements

• Manage stress appropriately
• Make decisions under pressure
• Manage anger/fear/hostility/violence of others appropriately
• Handle multiple priorities
• Work alone
• Work in areas that are confined and/or crowded

Working Conditions

• Exposure to communicable diseases
• Exposure to blood and/or body fluids
• CRT (computer) monitor

Physical Requirements

• Medium work: Exert up to 50 lbs. force occasionally, and/or up to 10 lbs. constantly.
• Stand for 4-6 hours per day
• Sit for 2-3 hours per day
• Walk for 3-4 hours per day
• Perform repetitive tasks/motions
• Distinguish colors
• Hear alarms/telephone/tape recorder/normal speaking voice
• Have good manual dexterity
• Have good eye/hand/foot coordination
• Have clarity of vision: Mid (>20=-<20=)

Personal Protective Equipment

• Gloves
• Gown
• Mask
• Respirator
• Goggles/Face Shield
• Shoe Covers