What are the responsibilities and job description for the QA Specialist (Home Care Supervisory Visits) - Bilingual - Roswell position at Ambercare?
Overview
Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home!
Ambercare is currently seeking a Full Time QA Specialist out of their Roswell NM location! This position will be responsible for conducting in-home visits at clients' homes to monitor and report on quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs. Bilingual Required!
Location: Ambercare 215 W. 3rd Street
Roswell, NM 88201
Schedule: Monday through Friday - 8am to 5pm (Office and Field work) Occasional evenings and weekends visits
At Addus/Ambercare We Offer Our Team The Best
Ssential Duties
#ACADCOR #CBACADCOR #DJADCOR
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply Opt Out at any time if you no longer wish to receive text messages regarding our opportunities.
Ready to make a real impact? Join Ambercare/Addus HomeCare and help older adults and individuals with disabilities live safely and independently at home!
Ambercare is currently seeking a Full Time QA Specialist out of their Roswell NM location! This position will be responsible for conducting in-home visits at clients' homes to monitor and report on quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs. Bilingual Required!
Location: Ambercare 215 W. 3rd Street
Roswell, NM 88201
Schedule: Monday through Friday - 8am to 5pm (Office and Field work) Occasional evenings and weekends visits
At Addus/Ambercare We Offer Our Team The Best
- Medical, Dental and Vision Benefits
- Company matched 401K
- Continued Education
- Bonus
- PTO Plan
- Retirement Planning
- Life Insurance
- Employee discounts
Ssential Duties
- Monitors clients condition and performance of duties by Home Care Aides
- Maintains all company and Department on Aging rules, regulations, and standards
- Conducts home visits to new clients to welcome and review the Welcome Packet
- Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
- Prepares and completes accurate evaluation reports and case notes as needed
- Maintains schedules to assure timely completion of all assigned home visits
- Attends weekly branch meetings
- Maintains a high degree of confidentiality at all times due to access to sensitive information
- Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
- Follows all Medicare, Medicaid, and HIPAA regulations and requirements
- Abides by all regulations, policies, procedures and standards
- Performs other duties as assigned
- Minimum of 3 years experience working in the field of senior services or a related social service field.
- Bilingual Required
- Excellent oral and written communication skills.
- Strong interpersonal skills.
- Ability to prioritize and handle high call volumes.
- Client-focused and customer service-driven.
- Proficient in Microsoft Word, Excel, and Outlook.
- Must have reliable transportation, valid drivers license and insurance for travel within the branch service area
#ACADCOR #CBACADCOR #DJADCOR
We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply Opt Out at any time if you no longer wish to receive text messages regarding our opportunities.