What are the responsibilities and job description for the Front Office Administrative Assistant position at Ambassador Services Inc?
Administrative Assistant for Mechanical Contractor providing commercial and residential heating, cooling, plumbing and electrical sales and service. Requires a self-motivated individual, with the ability to work independently and as a collaborative team member, with enthusiasm to learn and flexibility to changes.
Candidate must have:
· A minimum of 3 years of experience in customer service for an HVAC or Plumbing Company
· Previous dispatching experience for HVAC or plumbing a PLUS!!
· Proficient in Microsoft Office (Word, Excel, Outlook) Excel skills are a must
· Excellent written and verbal communication skills
· Strong attention to details and accuracy
· Ability to multi-task, be detail oriented and organized in a fast paced environment
· Upbeat and friendly personality
· Professional attitude and appearance
Duties include, but are not limited to:
· Answering all phone calls and direct them accordingly
· Greet and direct incoming vendors/customers
· Take deliveries
· Provide back up dispatching for primary dispatchers during lunch or busy periods
· Track/update COI’s
· Process payments/deposits
- Permits and Licenses
· Provide administrative support for sales staff by taking appointments and tracking leads and jobs
· Mail, filing, faxing, and scanning
· Will assist with other office needs as necessary
Full time Monday thru Friday 7:30am til 4:00pm - with benefits.
Employment is contingent upon drug testing. Qualified applicants may submit their resume with salary requirements.
Salary : $20 - $22