What are the responsibilities and job description for the Customer Service Associate – Family-Owned Dry Cleaner position at Ambassador Cleaners and Alterations?
About Us
We are a small, family-owned dry cleaning business that has proudly served our community by providing exceptional customer service and high-quality garment care. We believe in treating our customers—and our employees—like family. We’re looking for a dependable, friendly, and detail-oriented individual who enjoys working with people and wants to become a valued member of our close-knit team.
Job Responsibilities
As a Customer Service Associate, you’ll play an important role in creating a great experience for our customers while helping keep our store running efficiently. Responsibilities include:
- Greeting customers with a friendly, professional attitude
- Assisting customers with garment drop-offs and pick-ups
- Operating the cash register and processing payments
- Tagging and accurately identifying garments
- Assembling completed orders for customer pickup
- Making a daily pickup and drop-off at our local processing plant (optional)
- Maintaining a clean, organized, and welcoming front counter and work area
- Answering phone calls and assisting customers with questions
- Working with the team to ensure every order is completed accurately and on time
Qualifications
- Friendly, outgoing personality with excellent customer service skills
- Dependable, punctual, and trustworthy
- Strong attention to detail and organizational skills
- Comfortable using a computer and point-of-sale (POS) system
- Valid driver’s license with a clean driving record
- Ability to lift and carry up to 20 pounds
- Previous customer service or retail experience is a plus, but not required—we’re happy to train the right person.
Schedule
- Monday through Friday
- No evenings
- No Sundays
- 20–25 hours per week during our slower season (June–October)
- Up to 40 hours per week during our busy season (November–May)
What We Offer
- Pay from $14.00 per hour, based on experience
- Paid training
- Stable, year-round employment with increased hours during our busy season
- Predictable weekday schedule with evenings and Sundays off
- Friendly, family-oriented work environment where your contributions are appreciated
- Opportunity to grow with our business
Why You’ll Love Working Here
At our store, you’re more than just an employee—you’ll be part of a team that genuinely cares about one another, and our customers. We value reliability, kindness, and a positive attitude, and we take pride in creating a workplace where employees are respected and appreciated. And, our customers know and love us!
We’re looking for someone who is dependable, takes pride in their work, and is interested in growing with our business for years to come.
How to Apply
Apply through Indeed for more information. We look forward to hearing from you!
Pay: From $14.00 per hour
Experience:
- Retail: 1 year (Preferred)
Ability to Commute:
- Stuart, FL 34997 (Required)
Work Location: In person
Salary : $14