Social Services Designee/PRSC

Ambassador, A Villa Center is seeking a Social Services Designee/PRSC to join their team! The Social Services Designee/PRSC will provide person centered social, emotional and psychological needs of skilled nursing residents; promoting continued growth and development to the individual’s full potential.

Don’t miss out on this incredible opportunity to join the Villa Healthcare team and make a real difference in the lives of others. Apply today and take the first step towards a rewarding career as a Social Services Designee/PRSC with us at a Villa Center.

Social Services Designee/PRSC Duties and Responsibilities:

• Keeps informed about new and existing community resources.
• Communicates daily with staff regarding admissions and discharges to various units, facilities, hospitals, community and home.
• Demonstrates knowledge of regulations / standards and ability to discuss with resident and or resident representative concerning choices for advanced directives, financial power of attorney, guardianship, surrogate decision.
• Demonstrates competence in facility abuse prevention program. Is capable of identifying, reporting, investigating and initiating appropriate interventions according to facility policy and procedures and state and federal related laws.
• Documents discharge planning as an ongoing review. Initiates ongoing communication with the resident and resident’s family to assess discharge needs.
• Treats residents and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of residents and their families.
• Has knowledge of the advanced directives / POLST and ability to discuss with resident, resident family or resident representative end of life care, palliative care and hospice.
• Is knowledgeable of resident’s financial status, diagnosis and discharge needs. Based on individual needs cooperates with Case Manager’s activities with insurance company.
• Is responsible for home care needs being met by the time of discharge, with a goal of arrangements completed 24 hours prior to discharge when date of discharge is known.
• Completes all required assessments and documentation per resident in a timely manner.
• All other duties as assigned.

Social Services Designee/PRSC Skills and Abilities:

• Ability to read, write, and communicate in English.
• Strong verbal and written communication skills to perform the tasks required.

Social Services Designee/PRSC Education and Experience:

• Must have a high school diploma or equivalent.
• Experience working with geriatric residents is preferred.
• Working knowledge of criteria for Medicare, Medicaid, HMO and private insurance coverage.
• Knowledge of accrediting organization standards, IDPH regulations, state and federal regulations related to skilled care facilities.

Physical Requirements:

• Must be able to move intermittently throughout the workday.
• Must be able to push, pull move and/or lift a minimum of 25 pounds to a minimum. height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situations Limited potential for exposure to environmental hazards.

Villa Healthcare Full-Time Benefits:

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Access to Villa Perks, an Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• MI Bill 690 incentive eligible
• Up to $300/month temporary incentive for food, gas, childcare, and medical bills
• Paid Time Off
• And much more!

Why Villa?

At Villa Healthcare, making people better is at the heart of everything we do—and that starts with our team. We don’t just provide care, we create moments of connection, dignity, and compassion that matter. “We never settle” isn’t just our motto—it’s our mindset. We push beyond the expected to uplift the lives of our guests, their families, and each other. Our people bring skill, heart, and purpose to their work, and in return, we offer support, growth, and a sense of belonging. When you join Villa, you’re not just joining a workplace—you’re becoming part of a mission that changes lives, including your own.

Apply to join a growing team today!

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa’s Service Excellence Code of Conduct. Becoming a member of the Villa Team includes upholding Villa’s B.E.T.T.E.R. standards every day. Be Welcoming to All, Establish a Relationship, Trust & respect, Teamwork, Engage & Communicate & Recognize.

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.