Technical Program Manager, Central Operations

Description

AWS Data Center Communities (DCC) operates one of the world's largest and most complex infrastructure organizations, delivering the backbone of AWS's global cloud. We are looking for a Senior Manager to lead our workforce planning programs and drive the systems, models, and operational frameworks that ensure we have the right people, in the right place, at the right time.

This is a high-impact, high-ambiguity role for a builder who has operated at the intersection of labor planning, technology, and operations. You'll define and deliver the workforce planning strategy for our DC infrastructure organization — transforming how we forecast demand, model staffing scenarios, and optimize labor allocation across a rapidly scaling global footprint.

About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.


Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- 7 years of people management experience
- 7 years of technical program management experience
- Bachelor's degree in Engineering, Computer Science, or a related technical field
- Experience in people management
- Experience in technical program management
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

Preferred Qualifications

- 7 years of work in internet-related program or technical product management in a software applications environment experience
- Knowledge of cloud computing services or deployment architecture
- Experience working in an internet-related program or technical product management in a software applications environment
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience with agile or other program management methodologies
- Master's degree or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.