Technical Program Manager, Avionics Lab Operations, Amazon Leo

Description

Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

We are seeking a Technical Program Manager (TPM) to provide leadership for our avionics development lab operations team. In this role, you will drive test lab and test equipment readiness planning through execution, including: qualification schedules and dependencies, hardware and software deliverables, test case development, test readiness reviews, mechanical GSE support, test rack support, and venue logistics coordination. You will influence lab facility design and operations while managing work streams across internal and external teams, proactively addressing risks to the critical path, removing roadblocks through stakeholder coordination and escalation, and tracking actions to closure.

This is an individual contributor role with broad organizational influence. Your technical domain knowledge, program management fundamentals, and trusted partnerships will enable you to drive organizational alignment and help teams deliver faster with higher quality.

This position requires direct technical experience developing and testing relevant systems. You will create and drive high-level strategic initiatives, but will also roll up your sleeves and contribute directly in lab operations, test equipment design and maintenance strategy and execution.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
- Act as first point of contact for technical lab operations (logistics, metrology, test)
- Manage and develop critical suppliers, contract manufacturers, and 3rd party test houses that support the development and maintenance of avionics test equipment
- Own program management lifecycle (design, schedule, procurement, deployment, deprecation) for test lab infrastructure
- Develop mechanisms to track avionics test infrastructure stakeholders, requirements, and schedule readiness
- Work with engineers to understand technical issues impeding the critical path in real time, pull in the correct stakeholders for resolution, escalate blockers, and synthesize information into data for leadership consumption (overall status, help needed, and critical path impacts)
- Draft and maintain an operations budget, including a 3 year plan that predicts operations expense and capital expense to meet program goals
- Maintain key performance indices (equipment utilization, asset calibration, etc.) related to lab operations

Basic Qualifications

- 3 years of technical product or program management experience
- 3 years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 3 years of working directly with engineering teams experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience influencing senior leaders/stakeholders
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience owning and driving large-scale cross-functional programs
- Experience with strong project management skills and the ability to thrive in a fast-paced environment
- Experience communicating results to senior leadership, or experience working in a fast-paced and ambiguous environment
- Experience with space hardware in a design or manufacturing environment
- Experience in test engineering or systems engineering

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.