Systems Development Engineer - Ground Infrastructure, Amazon Leo

Description

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

As a System Development Engineer, you will build tools and processes for monitoring, operating, and scaling ground infrastructure to millions of users around the globe. Use and enhance the tools you and the team develop. Using metrics, scalability in design, and continuous improvement, you will automate repetitive processes to eliminate outages and enable high availability of the ground infrastructure.

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities
- Continuously strive for operational excellence by seeking to automate away manual processes
- Ensure that all systems are designed to be robust, scalable, maintainable and adaptable as the service scales and evolves over time
- Build and maintain critical infrastructure, tools and operating procedures to report on the health of ground infrastructure.
- Integrate with other existing systems such as trouble ticketing, dashboards, and metrics tools and services
- Measure and improve the performance and availability of the Amazon Leo Ground Infrastructure
- Provide critical operations support and incident response for the service, while taking part in an on-call rotation

A day in the life
Design, Coding, Operational Excellence:

Work with business partners, engineers, design of systems. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.

Day to day work will vary between automation or other scripting work, operational excellence initiatives, design meetings, coordination with engineering teams and external partners, and an on-call rotation.

About the team
The team is comprised of a leader and System Development Engineers in North America, Europe and Australia. The overall mission is to ensure Amazon Leo Ground Infrastructure is always available to serve customers.

Basic Qualifications

- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C , C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes

Preferred Qualifications

- Experience with distributed systems at scale

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.