What are the responsibilities and job description for the Sr. Technical Program Manager, Kuiper Customer Terminals position at Amazon?
Description
Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world.
You are responsible for managing the lifecycle of a complex cross-functional program with considerable impact. Your program may focus on a single product in a critical technology area or you may work more broadly, managing larger initiatives that span organizations or geographies in support of a larger business objective. You may also be responsible for the delivery of large and complex projects that may or may not be tied to a larger program. You may be assigned to manage the roadmap for an organization, which may include contributing to OP1/OP2 narratives, and ownership of one or more organizational goals. As a senior technology program owner, you are accountable for the overall strategy as well as driving teams inside and outside your organization to deliver. You are able to define the program (mission, vision, tenets), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation. You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions (Q. Why did we build X? What business goal does it solve? Do we need to build something else– if so why?).
To ensure business and technical stakeholder needs are aligned, you drive mindful discussions that lead to crisp decisions. You provide context (past, current, and future) for business/technology choices and a long-term perspective. You partner with customers and engineering teams to determine which projects move forward and in what priority order. You use your technical judgment to question proposals and test assumptions (Q. Do we need to build this at all?). You enlist Senior/Principal Engineer to ensure architecture(s) scale (or will scale) to match the “think big” business case. You make smart trade-offs (e.g., time vs. effort vs. features). You create plans that have clear, measurable success criteria. You clearly communicate progress and outcomes.
You oversee the gap between teams, processes, and system architectures. You help teams/your organization reduce exposure to classic failure modes (e.g., requirements not sufficiently understood/documented, ineffective cross-team collaboration, long-term impact(s) from of the use of third-party technologies. You solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks). You demonstrate good judgment in how and when to escalate (without damaging relationships). You are data-driven. You regularly review metrics and proactively seek out new and improved data/mechanisms for visibility. You ensure your program stays aligned with organizational objectives.
You understand technical program management and engineering best practices. You may be asked to use your knowledge to assess development processes, test plans, and operations/maintenance requirements. You work with teams to improve concurrent project delivery. You streamline and/or eliminate excess process. You influence teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction, development collisions, and/or outages. You are an excellent communicator. You write effective narratives (Amazon 6-pager) and present them effectively to Directors and VPs. You routinely deliver the right things with limited guidance. When confronted with discordant views, you are able to find the best way forward and influence others to follow that path (build consensus). You actively recruit and develop others by mentoring in your organization and/or at your location. You provide constructive feedback for engineer, manager, and other peers.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
About the team
Kuiper is focused on providing broadband access to under served customers across the world. We are passionate about accomplishing this mission as quickly as possible without sacrificing quality or performance. We are constantly solving new problems and embrace people who thrive in a startup like environment and have an entrepreneurial mindset.
Every day brings new challenges to Kuiper. In the morning, you may be working on the technology roadmap for the next five years and in the afternoon diving deep on a technical issue delaying a build. The ability to set priorities using high value judgement is a must in the role as you will have independence on focus on what you deem is critical to the organization.
Basic Qualifications
- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Bachelor's degree in engineering, computer science or equivalent
Preferred Qualifications
- 5 years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- 8 Experience in Aviation or Consumer Electronics Program Management
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Salary : $133,900 - $231,400
