Sr. Product Manager, North America Languages Experience

Description

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. We're seeking a dynamic, customer-obsessed Senior Product Manager to own strategic initiatives that make Amazon's North America stores the preferred shopping destination for Spanish and French-speaking customers.

Enhancing the shopping experience for customers who prefer Spanish (Amazon.com) or French (Amazon.ca) is a critical business priority and significant growth opportunity. This role requires understanding the complete customer journey to identify engineering and localization gaps across search relevance, product content, post-purchase support, and more—then driving solutions to address these pain points. You'll also envision innovative experiences leveraging AI/ML and generative AI technologies to deliver personalized, culturally relevant shopping experiences that delight our customers.

The ideal candidate is a proven, well-rounded problem solver who thrives in fast-paced retail environments. You'll lead both strategically and tactically, diving deep into business and technical domains to unlock opportunities and course-correct as needed. Success requires strong analytical skills, adaptability, and the ability to influence across functional teams and senior leadership. You must possess the leadership presence and communication skills to drive meaningful change while working with global business and technology partners.

Key job responsibilities
Primary responsibilities will include:
• Effectively work back from the customer to define the ambiguous into meaningful problem statements and solutions
• Build roadmaps that prioritize development based on business impact
• Calculate quantitative value for prioritization and development justification
• Manage the end-to-end development process from problem identification, requirements gathering, solution design, coding, and implementation
• Communicate complex requirements, project status, and tradeoffs, across tech and business stakeholders spanning all organization levels

Basic Qualifications

- 5 years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience as a product manager or owner
- Experience owning technology products

Preferred Qualifications

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Master's degree or above in Management, Business Administration, Economics, Engineering, or Marketing
- Experience with data and analysis tools including Microsoft Excel and SQL
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences
- Fluency in Spanish or French
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.