Sr Portfolio Manager, Career Choice

Description

We believe that everyone who comes to Amazon should be able to build their career. Amazon Career Choice empowers employees to learn new skills for career success at Amazon or elsewhere.

Career Choice transitions associates advance their careers. We do this by building relationships with businesses both internal and external to Amazon to establish hiring partnerships and deeply understand the roles that are in demand. We then identify, select, and manage educational provider partners that can best prepare associates for these roles. For us, success is an associate completing an educational program and then being placed in a job using the skills they learned during the program.

We are looking to hire a highly analytical, creative, systems-thinker with good judgment who can drive results by working collaboratively with both internal and external stakeholders. This role will focus on designing and managing educational programs that are based on employer needs to create seamless pathways to new upwardly mobile career fields. Our team takes a data-driven approach to measure success and focus efforts on maximizing outcomes for associates.

We expect that you come to the team with experience in talent management, talent acquisition, workforce development, postsecondary education, vocational education, and/or skills training. You will be responsible for identifying and developing hiring partnerships with employers both internal and external to Amazon, seeking hiring commitments from these employers, selecting educational partners, providing feedback on program design and curriculum, and problem-solving to facilitate positive outcomes for Amazon associates.

Key job responsibilities
• Drive overall program strategy for an assigned portfolio of educational offerings
• Set objectives, analyze data, drive improvements that are quantified with metrics; influence resource allocation based on those metrics
• Develop new relationships with businesses inside and outside of Amazon to hire Career Choice graduates
• Identify and learn from high-performing educational provider partners
• Engage teams within and outside the Career Choice team to deliver high-quality programming to Amazon associates
• Apply advanced knowledge of education systems to coordinate program design and launch within schedule and budget constraints
• Write clear, effective narratives and presentations to communicate progress and outcomes at the executive level
• Lead complex medium- to large-scale projects that are business critical, and may be global in nature. May lead other program managers and team members for large projects.
• Recommend improvements to the way our programs are scoped, built, and deployed
• Make smart trade-offs (e.g., time vs. effort vs. deliverables) and create plans that have clear, measurable success criteria
• Solve ambiguous problems and proactively identify and mitigate risks before they become roadblocks
• Develop others through mentoring, providing constructive feedback to more junior PMs

A day in the life
Your primary focus is connecting education to employment. On any given day, you might be meeting with an employer to understand their hiring needs, reviewing program performance data with a school partner, or problem-solving with your team on how to get more graduates into jobs. You'll spend time building relationships — with hiring managers who need skilled talent, with schools delivering training, and with cross-functional teams who support the associate experience. You'll balance strategic planning with hands-on execution, and you'll always be asking: "Is this working for the people in our programs?"

About the team
Our mission is simple: help people build careers they're excited about. We manage a network of 600 educational partners and work directly with employers to create hiring pathways for graduates. We measure success not by enrollment, but by whether someone completes their program and lands a new job. We're a small, collaborative team that operates with a startup mentality inside a large company — moving fast, using data to make decisions, and constantly iterating on what works. You'll join a group of people who care deeply about workforce development and believe that access to education can change lives.

Basic Qualifications

- Experience in data analysis and extracting insights to make data-backed business decisions
- 8 years of project/program management experience
- Experience owning program strategy, managing end-to-end delivery, and communicating results to senior leadership
- Related experience in talent management, talent acquisition, workforce development, postsecondary education, vocational education, and/or skills training

Preferred Qualifications

- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.