Sr. Enterprise Account Manager

Description

Overview
Amazon is looking for an experienced professional to support Amazon's relationships with publishers as they add content selection for Amazon. This individual will be an important team member contributing to customer experience of Amazon by working with our publishing partners to increase the quantity and quality of titles available to customers.

Responsibilities include:
- Responsible for adding selection from new and existing publishing relationships.
- Manage relationships and negotiate contracts with publishing partners.
- Working with publishing partners, contribute to the timely delivery of digital assets to ensure "in stock" on the first possible time and date where we have the rights to sell the product.
- Build internal and external metric reports that drive new selection.
- Coordinate with accounts payable and vendor payments to ensure agreement terms are executed accurately.
- Work with internal and external partners to resolve merchandising and content receipt issues.

Key job responsibilities
The Sr. Account Manager is responsible for teaming with all aspects of the customer’s organization. This includes C-level executives, engineering, infrastructure, partner org, and sales.
Skills required to build relationships across an account include creative systems thinking, visioning, and executing via collaboration with an extended team to address all foundational model needs across training, inference, and go-to-market workstreams.
The Sr. Account Manager is responsible for selling at the most strategic (C-level) within the account and implementing a broad strategy for earning customer acceptance and service implementation.
The Sr. Account Manager works collaboratively with all appropriate AWS resources (Executives, Partner, Support, Solution Architect) to support customer interests, and will understand how to strongly advocate for the customer in harmony with what the AWS business needs.
In addition to new service adoption and new line of business development, this role includes dotted line responsibility for partnership and technical collaboration.

Basic Qualifications

- 7 years of tech sales experience to enterprise customers
- Bachelors degree or equivalent

Preferred Qualifications

- Experience with AWS

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.