What are the responsibilities and job description for the Sr. Administrator, Appeals position at Amazon?
Description
This is a contractual role for 12 months.
At Amazon we believe that every day is still Day One. We are striving to be Earth’s Best Employer and to get there, we need exceptionally talented, bright, and driven people. Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help make a difference for all Amazonians. Our organization delivers best-in-class service to Amazon employees and alumni throughout their Appeals journey. As a member of the HR organization, you will handle confidential and sensitive information, as well as demonstrate strong integrity and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis; put your exceptional customer service, communication, organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment.
This is a Contractual Role
Key job responsibilities
Company - Amazon Development Centre (India) Private Limited - S55
Job ID: A10401967
This is a contractual role for 12 months.
At Amazon we believe that every day is still Day One. We are striving to be Earth’s Best Employer and to get there, we need exceptionally talented, bright, and driven people. Join the Amazonian eXperience and Technology Departures Team as an Appeal Sr. Administrator and help make a difference for all Amazonians. Our organization delivers best-in-class service to Amazon employees and alumni throughout their Appeals journey. As a member of the HR organization, you will handle confidential and sensitive information, as well as demonstrate strong integrity and ethical behaviors. You will use your strong analytical and critical-thinking skills to bring about continuous improvement on a daily basis; put your exceptional customer service, communication, organizational skills, superior attention to detail and ability to prioritize to work in a fast-paced, rapidly changing HR environment.
This is a Contractual Role
Key job responsibilities
- Utilize your deep diving skills and Amazon policy expertise to identify required documentation for appeal cases.
- Assess documentation for accuracy and past precedent.
- Identify any process defects and recommended remediation.
- Bachelor's degree in business, HR, or a related field
- Knowledge of Microsoft Office products and applications
- 2 years of experience in Human Resources or Customer service
- Knowledge of HRIS or Applicant Tracking Systems are preferred
- Experience with Payroll Systems, HRIS
Company - Amazon Development Centre (India) Private Limited - S55
Job ID: A10401967