Software Development Manager, Payments (SDM)

Description

If you are interested in this position, please apply on Twitch's Career site https://www.twitch.tv/jobs/en/

About Us:

Twitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come together for whatever, every day.
We’re about community, inside and out. You’ll find coworkers who are eager to team up, collaborate, and smash (or elegantly solve) problems together. We’re on a quest to empower live communities, so if this sounds good to you, see what we’re up to on LinkedIn and X,  and discover the projects we’re solving on our Blog. Be sure to explore our Interviewing Guide to learn how to ace our interview process.

About the Role

We are looking for an engineering manager to lead our Payments team, the system through which every dollar on Twitch flows. Your team builds the purchase experiences that millions of viewers use daily and the payment infrastructure that enables 7 million creators to earn a living doing what they love.



This is a hands-on leadership role where you will own real technical problems: orchestrating payments across multiple third-party vendors, maintaining sub-second response times at global scale, modernizing legacy systems while keeping the lights on, and ensuring every transaction is accurate down to the penny. You'll lead a team of ~5-7 engineers, many of them senior, and you'll be expected to go deep on architecture decisions alongside them.

What makes this role unique is its position at the center of Twitch’s business. Payments touch every monetization product. You'll collaborate daily with product, data science, fraud prevention, compliance, and finance teams. You'll have real influence on Twitch's revenue trajectory and direct visibility to senior leadership.

This is also a strong growth role. You'll report to a senior level engineering leader, gain exposure to cross-organizational strategy, and have the opportunity to expand your scope as the team and business grow.



You Will
- Lead a team of engineers to design, build, and operate full-stack web applications that process millions of transactions daily
- Own your team's delivery end-to-end: roadmap planning, execution, and operational excellence
- Grow senior engineers in their careers: coach, challenge, and create opportunities for promotion
- Make hands-on architectural decisions: you'll be in design reviews, weighing tradeoffs on vendor integrations, system resilience, and data accuracy
- Partner cross-functionally with product, finance, and compliance to shape what we build and why
- Navigate ambiguity and shifting priorities while keeping your team focused and energized

Perks
- Medical, Dental, Vision & Disability Insurance
- 401(k)
- Maternity & Parental Leave
- Flexible PTO
- Amazon Employee Discount

Basic Qualifications

- 3 years of engineering team management experience
- 3 years of experience as an engineering manager leading teams of 5
- 5 years of experience in software development
- Experience with web services, cloud infrastructure, and system design
- Track record of hiring, retaining, and growing engineering talent
- Experience operating consumer-facing web applications with high reliability requirements
- Experience using Agile methodologies to deliver iteratively

Preferred Qualifications

- Background as a Senior/Staff Engineer designing and operating distributed systems in production
- Familiarity with payment systems, financial infrastructure, or e-commerce platforms
- Experience with Go, React, or AWS services
- Experience with Twitch, either as a viewer or creator (or both!)

Twitch is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.