Senior Technical Program Manager (TPM), Amazon Catalog - Product Relationships

Description

Shape the future of how brands merchandise their products on Amazon and help customers discover billions of related products! Join Amazon's Catalog team to build the next generation of product relationships at Amazon scale. The Catalog is at the core of Amazon.com. We are the authority for product data across Amazon's shopping experience worldwide. Our systems enable customers to discover, compare, and purchase products while empowering Amazon's selling partners to effectively list their products and relationships in Amazon's catalog. If you have evaluated size, color or flavor variations on Amazon's product detail pages, you are interacting with products and relationships that are ingested and managed by our systems!

We are seeking a Senior Technical Program Manager to drive complex, cross-organizational programs that enable new types of product relationships across Amazon's Catalog. In this role, you will define the systems and policies for how brands merchandise their products on Amazon while ensuring the best possible shopping experience for customers. You will enable Amazon to deliver innovative ways for customers to find related products, including newer versions, branded collections, and product lines. Working at Amazon Catalog scale (billions of products and relationships), you will partner with engineering and product teams to build new APIs, define data models, develop quality metrics, and drive data acquisition and quality improvement initiatives leveraging generative AI.

This is a high-ambiguity, high-impact role requiring someone who can navigate complex technical and business trade-offs, influence without authority across multiple organizations, and balance tactical execution with strategic thinking. You will join a team of tenured technical and product leaders working directly in Amazon's core Catalog systems, balancing how brands want to merchandise on Amazon with what's best for Amazon customers.

Key job responsibilities
- Own and manage the lifecycle of large, complex programs related to product relationship systems from concept through delivery
- Define program vision, strategy, and success metrics for relationship data quality and customer experience
- Partner with engineering teams to design and implement catalog APIs and data models for product relationships
- Develop comprehensive metrics frameworks for relationship data quality and drive measurable improvements
- Align diverse stakeholder needs including selling partners, category teams, and customer experience organizations
- Build consensus when confronted with conflicting priorities between brand merchandising goals and customer needs
- Navigate ambiguity in business problems and technology solutions, proactively defining paths forward
- Make strategic trade-offs between short-term delivery needs and long-term architectural sustainability
- Communicate complex technical and business decisions clearly to VP-level stakeholders
- Contribute to organizational planning and strategy

Basic Qualifications

- 7 years of working directly with engineering teams experience
- 5 years of technical product or program management experience
- 3 years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- Bachelor's degree in engineering, computer science or equivalent
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience working with complex data sets
- Experience in e-commerce product listing & catalog

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.