Senior Technical Program Manager, Amazon Leo M365

Description

At Amazon, we’re inventing on behalf of customers, and with Amazon Leo, we’re redefining what global connectivity looks like. Our mission is to deliver fast, affordable broadband to unserved and underserved communities around the world through a constellation of low Earth orbit (LEO) satellites. Every system we build helps connect people to education, healthcare, opportunity, and each other.

Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.

The M365 Engineering team configures, deploys, and manages Microsoft 365 productivity services, delivering secure, reliable, and highly-available collaboration tools that power daily operations for Amazon Leo users.
We are seeking a self-motivated, highly organized Technical Program Manager (TPM) with exceptional interpersonal skills, strong written and verbal communication abilities, and proven experience leading large-scale technical initiatives. In this role, you will manage technical projects and workstreams to design, implement, and operate the M365 suite within the GCC High Environment. You will collaborate closely with third-party vendors, Amazon Security teams, and key stakeholders to gather requirements and deliver an exceptional productivity experience for Leo-specific resources.
This individual contributor role offers broad organizational influence. You will drive alignment and execution by leveraging your technical domain expertise, strong program management fundamentals, and trusted cross-functional partnerships.

Key job responsibilities
As a Technical Program Manager, you will develop integrated plans, drive execution, and remove blockers to enable teams to deliver faster with higher quality. Your ability to anticipate challenges and proactively manage dependencies and risks will be critical to our success.
You will gain deep understanding of technical requirements for solutions being built—including architecture, dependency impacts, efficiency, performance, availability, and operability. You will balance the needs of engineers who build, maintain, and extend features throughout the system lifecycle, making appropriate trade-offs between technical constraints and business objectives.
Partnering effectively with technical managers, you will secure resources, scope engineering efforts, set project priorities and milestones, and drive delivery. You will guide teams in identifying opportunities for iterative improvements.
You will lead multiple complex projects simultaneously, providing project leadership while anticipating bottlenecks, mitigating risks, quantifying trade-off impacts, and balancing business needs against technical constraints. Working closely with stakeholders across various teams, you will identify and drive innovative solutions that achieve business goals and align with long-term product roadmaps.
Our ideal candidate brings a strong TPM background with demonstrated experience leading cross-organizational technical programs and a solid technical foundation in Microsoft M365 services.

Basic Qualifications

- 5 years of technical product or program management experience
- 5 years of working directly with engineering teams experience
- 5 years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Strong technical background with ability to understand system architecture, dependencies, and technical trade-offs
- Experience managing vendor relationships and third-party integrations
- Experience driving operational excellence and establishing sustainable processes for service management

Preferred Qualifications

- Experience with Microsoft 365 suite administration and deployment in enterprise environments
- Experience working with GCC High or other government compliance environments
- Experience with security compliance frameworks and working with security teams on technical implementations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.