Senior RFx Automation Manager

Description

Are you an enterprising, innately curious strategic thinker who cuts through the noise, learns new domains fast, and distills complexity into clear, concise action using the latest technology? Someone who combines program management, data fluency, business analysis, and content strategy to multiply impact?

We're looking for a growth-minded Sr. RFx Automation Manager who combines business acumen, critical thinking, and customer obsession to deliver high-impact automation and tooling. The AWS RFx Orchestration and Content Services (ROCS) team sits within the Private Pricing Programs & Experiences (3PX) team, where we build scalable, self-service tools and automation that enable independent RFx responses and partner with AWS Sales and subject-matter experts to deliver compliant, strategic RFx responses. You'll own the intersection of process, data, content, and automation; orchestrating responses today while building the mechanisms and tooling that eliminate the need for manual orchestration tomorrow. This is a builder role. You think in systems and mechanisms, always looking for ways to automate, scale self-service, and eliminate toil while maintaining a high bar for deliverables. You work back from internal and external customers' needs to define, prioritize, and deliver on time, in a fast-paced environment.

The ideal candidate is a data-driven strategist and self-learner with strong personal momentum and critical judgment. You communicate complex topics clearly to both technical and non-technical stakeholders. You proactively improve the consistency, automation, and integration between your team's solutions and related systems. You're energized by emerging technologies and can self-drive gaining depth to go from learning to execution quickly.

Key job responsibilities
1. Scale self-service capabilities so sellers can generate compliant responses independently
2. Own and improve the end-to-end RFx response process, including intake, prioritization, cross-team coordination, and delivery
3. Analyze data to identify bottlenecks, inform prioritization, and measure the impact of automation and process changes
4. Build and maintain data pipelines or integrations connecting content repositories, CRM, and response tools
5. Identify manual processes ripe for automation; design and build (or partner with engineering to build) programmatic solutions
6. Leverage AI/ML tools, including agentic AI, generative AI, and low-code/no-code platforms to accelerate content assembly, quality checks, and routing
7. Own the content architecture: taxonomy, governance, freshness, and discoverability of reusable RFx content (boilerplate, case studies, technical narratives)
8. Improve content integration across systems (knowledge bases, content management platforms, response tools)

Basic Qualifications

- Bachelor's degree or equivalent
- Strong written and verbal communication skills, with the ability to communicate complex topics to both technical and non-technical audiences, including senior leadership
- 5 years of experience in program/project management, content strategy, or business operations
- 3 years working with data to drive decisions: building reports/dashboards, querying data (SQL or equivalent)
- Familiarity with cloud/technology sales motions or the ability to ramp quickly into the AWS sales ecosystem
- Experience managing ambiguity, including adapting to evolving AI capabilities, shifting priorities, and making informed decisions in a rapidly changing technology landscape

Preferred Qualifications

- Experience building solutions with AI-assisted or agentic AI tools (e.g., AWS Bedrock, or equivalent platforms)
- Experience with content or data management systems
- Experience in driving complex large-scale content projects end to end independently and by collaborating with other teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.