Senior Program Manager , WW SMB Financing

Description

Do you want to revolutionize how small and medium businesses access working capital while building one of Amazon's fastest-growing financial services businesses? Join WW SMB Financing. We are building the future of small and medium business financing, leveraging Amazon's scale and capabilities to democratize access to capital for millions of sellers worldwide. Our team operates with the agility of a fintech startup within Amazon.

Amazon's WW SMB Financing team is seeking a Senior Program Manager with exceptional cross-functional leadership, executive communication, and analytical capabilities. The ideal candidate brings deep program management expertise in financial services, a proven ability to manage multiple senior stakeholders across global organizations, and a track record of driving adoption on scale. This role demands strategic thinking, operational rigor, and the ability to translate complex data into clear narratives that accelerate decision-making.


Key job responsibilities
New Partner, Product & Feature Launch Management: Own end-to-end launch tracking and execution for new lending partners, products, and features across worldwide markets

Scaling, Optimization & Reporting Intelligence: Improve launch velocity, streamline partner onboarding processes and product adoption. Including owing reporting infrastructure for feature adoption tracking, partner/product launch performance, and scaling metrics, delivering actionable intelligence to stakeholders.

Own Key Business Mechanism: Drive critical business reviews, owning key business metrics, driving accountability, and surfacing insights to senior leadership.

Market Analysis: Analyze trends, customer needs, and competitive landscape to continuously optimize the seller lending program and enhance the value proposition for product and feature adoption.

Cross-Functional Program Execution: Drive alignment across Product, Tech, Marketing, Operations, Legal, Compliance, and Data Science teams to deliver programs on time and at scale.


A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.

Basic Qualifications

- Bachelor's degree
- 6 years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- 5 years of experience in financial services, lending, fintech, or payments
- Demonstrated ability to leverage AI and automation tools to drive operational efficiency, enhance reporting, and accelerate program delivery
- Strong understanding of go-to-market strategies and scaling best practices
- Excellent project management and cross-functional collaboration skills
- Data-driven mindset with the ability to analyze and interpret program performance metrics
- Proven track record of driving growth and innovation in complex, fast-paced environments
- Strong communication and stakeholder management skills

Preferred Qualifications

- MBA, or Master's degree
- Bachelor's degree, or experience with financial services, payments or e-commerce
- 3 years of solving problems with technology in the Global Financial Services Industry experience
- Experience working within a global company, with multi-country responsibilities

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.