Senior Product Manager - Technical (Payments), Amazon Prime

Description

Amazon Prime aims to become Earth’s most engaging, satisfying, and loved paid membership program. The Prime program delivers extraordinary value and convenience - including fast free shipping, unlimited access to Prime Video, Amazon Music Prime, Prime Gaming, and exclusive access to content and merchandise. Amazon Prime members are at the heart of Amazon’s tremendous growth. At the core of Prime’s success are products we are building to grow the customer base.

We are looking for a highly creative, results-oriented Senior Product Manager- Technical for Prime Payments. The key day to day responsibility of this role includes managing roadmaps, priorities, and vision of Prime payment method expansion, unlocking member growth.

This position will enjoy a high amount of autonomy and will act as a single threaded leader. You will get to define the charter (three-year plan), and lead ideation, design, development, and ongoing management of Prime payments strategy. This role is inherently cross-functional and requires you to closely work with engineering, project management, design, finance, legal, content optimization, and executive teams to enhance the Prime member experience. This role will also work closely with country and regional operating teams to address growth opportunities and challenges worldwide. If you are looking for a highly strategic and visible role with needle-moving business impact, and passionate about inventing on behalf of our customers, this position is for you.

This role will also require excellent written and oral communication skills, data-driven analyses and insights, excellent business judgment, strong interpersonal skills to influence broad stakeholder groups, and a passion for building excellent products and customer experiences. You must be able to thrive and succeed in an entrepreneurial, cross-functional, highly matrixed environment. This role offers an exciting opportunity to work with a diverse set of stakeholders and senior leaders across Amazon to create and drive the strategic vision for WW Prime member growth.

Key job responsibilities
1. Deliver and execute on a three-year vision for the global Prime payment charter.
2. Develop product and solution requirements, launch new experiences and use-cases, and lead expansion to global locales.
3. Develop/socialize customer insights and market trends closely to anticipate challenges and opportunities
4. Monitor and report on key performance indicators, surfacing key trends/insights early and providing data-driven recommendations

A day in the life
a) Improve Prime members' paying experience
b) Act as a global payments leader , identifying opportunities across all Prime footprint countries across the globe.
c) Partner closely with Prime (and external) Tech, UX, and other non-tech teams to deliver effective payment solutions globally.
d) Audit key metrics and draw insights to gain roadmap prioritization and drive alignment with senior leadership.

Basic Qualifications

- Bachelor's degree
- 5 years of product or program management, product marketing, business development or technology experience
- 5 years of technical product or program management experience
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

- Master's degree
- Experience with Machine Learning and Large Language Model fundamentals, including architecture, training/inference lifecycles, and optimization of model execution, or experience building complex software systems that have been successfully delivered to customers
- GenAI fluency - experience applying generative AI to build, scale, and evaluate AI-driven products.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.