Senior Product Manager - Tech, Content Orchestration, Fire TV Experience

Description

Fire TV is transforming how millions of customers discover and engage with entertainment content every day. We're bringing TV into the AI era — making personalization the heartbeat of how customers experience their living room, and ensuring every surface they touch feels built for them.

We are seeking a Senior Product Manager - Tech to lead Broad Personalization and Re-engagement on Fire TV. In this role, you will own the strategy and customer experience for how Fire TV organizes and ranks content across the home screen and beyond — the systems that decide what customers see first, what they return to, and what they never have to search for again. You will drive the vision for content orchestration, re-engagement and broad personalization features.

This role requires expertise in personalization and recommendation systems, a strong instinct for customer experience across large catalogs, and a proven track record of shipping ranking and re-engagement products at global scale. You will partner with data science, engineering, design, Prime Video, Alexa, advertising, and content partners to define what "personal" means on Fire TV — and to carry that standard across every surface in the organization.

Key job responsibilities
- Own the long-term product vision and strategy for organic page content ranking across Fire TV surfaces.
- Hold the bar for content row ranking across the org — establish best practices, lead cross-team reviews, and ensure new surfaces meet a consistent quality standard before they ship.
- Partner with BI on measurement frameworks for content surface performance, ensuring we have the right signals to evaluate ranking quality and customer impact.
- Lead the strategy for the re-engagement features and the technical system that collects watch history and other signals from partners.
- Ensure broad personalization features scale globally with appropriate localization, closing the gap between US and international customer experiences.
- Translate complex strategies into clear product requirements, user stories, and technical specifications.
- Manage prioritization and trade-offs among customer experience, technical complexity, performance, and business impact.
- Own key metrics including re-engagement, content discovery success rates, and customer satisfaction.
- Stay at the forefront of AI/ML advancements in ranking, recommendation systems, and content intelligence.

Basic Qualifications

- 5 years of product or program management, product marketing, business development or technology experience
- Bachelor's degree
- Experience with feature delivery and tradeoffs of a product
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning

Preferred Qualifications

- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.