Senior Manager, Production Planning, Production Planning Team

Description

We are seeking a strategic Labor Planning Professional who will drive centralized labor planning across North America Customer Fulfillment (NACF). In this role, you'll collaborate with local and regional operations and finance teams to develop scalable labor models and action plans that deliver meaningful business impact. You'll leverage cross-functional teams to improve supply chain planning, using data-driven insights to work through ambiguity and create innovative solutions.

The ideal candidate will demonstrate expertise in quickly analyzing complex scenarios, developing strategic business partnerships, and providing level-headed guidance during dynamic operational challenges. You'll be expected to root cause issues, uncover core business insights, and translate data into actionable recommendations that optimize operational efficiency and cost management.

Key job responsibilities
- Manage complex supply chain problems by partnering with cross-functional teams to identify simple, customer-centric solutions
- Model and drive best practices, identify customer experience opportunities, and present findings/resolutions in cross-team meetings
- Initiate new ideas, create metrics, problem solve using data, and implement strategic solutions with far-reaching influence
- Understand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channels
- Develop and negotiate agreements to reduce risk, manage supplier relationships, and drive performance improvements
- Manage trade-offs, clearly presenting ramifications of actions/goals to leadership for decision-making
- Troubleshoot current problems and analyze root causes to establish scaled mechanisms for resolution
- Facilitate supply chain analysis to identify improvement opportunities and scale processes across businesses
- Lead operational excellence as a change leader, proposing network-wide solutions to improve supply chain health
- Influence without authority, leveraging relationship-building strengths to deliver on large strategic initiatives
- Own the business cadence and governance (daily/weekly/monthly business reviews) for area of responsibility regarding production planning and the supply chain partnership
- Deliver action plans for general managers and directors, while being a trusted partner to these network leaders
- Execute and drive internal team program/project delivery, execution, and adoption across multiple organizations and teams
- Measure and report effectiveness of changes
- Collaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones
- Anticipate bottlenecks, provide escalation management, and make tradeoffs
- Navigate competing priorities and optimize for the best solution
- Communicate project issues and status in a concise, accurate, and professional manner
- Build and maintain integrated reporting for areas of responsibility
- Own goals/performance reporting
- Ability to travel 10-15%

Basic Qualifications

- 7 years of team management experience
- 5 years of supply chain experience
- Bachelor's degree
- Experience managing teams of 6 or more

Preferred Qualifications

- Experience implementing repeatable processes and driving automation or standardization
- MBA
- Experience managing, analyzing and communicating results to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.