Sales Enablement Strategist, Multichannel Commerce and Fulfillment

Description

We are seeking a dynamic Sales Enablement Strategist to serve as the strategic architect of our sales enablement function within Multichannel Commerce and Fulfillment (MCCF) and Amazon Supply Chain Services (ASCS). This individual contributor role is responsible for defining and executing the enablement vision that empowers our sales team to sell more effectively, close deals faster, and deliver exceptional value to customers navigating complex supply chain challenges.

As the strategist of our sales enablement organization, you will design and implement comprehensive learning and development programs, build scalable training frameworks for technical products, and create the systems, processes, and content that drive revenue growth and excellence across the sales organization.

As the Sales Enablement Strategist, you will:
- Define and own the long-term sales enablement strategy aligned with organizational growth goals for MCCF and ASCS
- Serve as the single point of accountability for enablement excellence, connecting sales strategy to execution through programs, tools, and insights
- Champion a culture of continuous learning, data-driven selling, and operational rigor across the sales organization
- Partner with senior leadership to translate business objectives into enablement priorities and measurable outcomes
- Identify market trends, competitive dynamics, and customer needs to proactively evolve enablement programs

Key job responsibilities
Learning & Development Programs
- Design, develop, and deliver comprehensive onboarding programs for new sales hires, reducing ramp time and accelerating productivity
- Create ongoing skills development curricula covering consultative selling, negotiation, objection handling, and account management
- Build role-specific learning paths for Account Executives, Business Development Representatives, and Sales Engineers
- Develop certification programs to validate competency and drive accountability across the sales team
- Measure training effectiveness through assessments, knowledge checks, and performance correlation analysis

Sales Effectiveness & Productivity
- Develop and maintain sales playbooks, battle cards, competitive intelligence briefs, and deal strategy guides specific to fulfillment and delivery solutions
- Create and curate content for each stage of the buyer journey – from prospecting scripts to proposal templates to closing frameworks
- Partner with Product Marketing to translate product capabilities into compelling value propositions and customer-facing messaging
- Implement and optimize sales methodologies (e.g., MEDDIC, Challenger, Solution Selling) tailored to supply chain buyers
- Conduct win/loss analysis and leverage insights to refine messaging, positioning, and sales approach
- Drive adoption of sales tools and technology (CRM, engagement platforms, content management systems)

Technical Product Training
- Develop deep-dive technical training programs on fulfillment solutions, delivery logistics platforms, and supply chain technology products
- Translate complex technical product features into business value narratives that resonate with procurement, logistics, and operations buyers
- Create demo scripts, technical use case libraries, and product knowledge assessments
- Partner with Product, Engineering, and Solutions Architecture teams to stay current on roadmap, releases, and capabilities
- Facilitate product launch enablement, ensuring the sales team is prepared for new releases with messaging, objection handling, and competitive positioning

Basic Qualifications

- Bachelor's degree or equivalent in Instructional Design, Educational Technology, Technical Training, Design, or a related field
- 3 years of with Learning & Development and course facilitation experience
- 3 years of Microsoft Office products and applications experience
- Experience in a training role, including technical training
- Experience developing or delivering training programs across multiple sites or regions

Preferred Qualifications

- Master's degree or equivalent in Education, Instructional Design, or a related field
- Project Management Professional (PMP) or equivalent certification
- Experience with graphic training systems, multimedia content creation, and Learning Management Systems (LMS) administration
- Experience leading training strategy initiatives across large-scale operations and working cross-functionally at senior levels
- Experience mentoring trainers, using data analytics for training effectiveness measurement, and leading change management initiatives

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.