What are the responsibilities and job description for the Program Manager, Transportation Engineering Systems position at Amazon?
DESCRIPTION
At Amazon, we're working to be the most customer-centric company on earth. As a Program Manager for the Transportation Engineering Systems (TESS) Team, you will work closely with Business Analysts and Business Intelligence Engineers to drive data-driven decision-making and use broad technical skills to build analytics and reporting capabilities.
TESS manages transportation network configuration by working with different internal stakeholders and systems, to deliver desired business outcomes. We work at the intersection of business and systems. This role will directly influence the decisions and strategy of TESS by gathering customer needs and insights, mining large and diverse data sets and use them for managing Transportation systems. This position will work directly with business leaders and teams along with various stakeholders to track business goals and initiatives.
Key job responsibilities
- Manage full lifecycle of complex cross-functional programs with considerable impact across multiple organizations
- Development of the overall program strategy, tactically driving teams in and outside of your organization to deliver
- Define the program (mission, vision, tenets), set objectives, analyze data and drive improvements that are quantified with metrics
- Work autonomously in an ambiguous environment, seeking to understand business problems, automation limitations, scaling factors, boundary conditions and reasons behind leadership decisions
- Partner with teams across the business you support and beyond to source, allocate, and coordinate resources
- Partner with customers, internal/external teams, and engineering teams to determine what projects move forward and in what priority order
- Oversee gaps between teams, processes and systems, helping teams reduce exposure to classic failure modes.
- Solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks)
- Work with program managers, business leaders and executive team to communicate and impact critical business initiatives
- Develop, implement, and govern KPI reporting for a portfolio of programs, providing visibility to the milestones, and performance across all projects
- Create, communicate, and manage budget for projects
We are open to hiring candidates to work out of one of the following locations:
Nashville, TN, USA
BASIC QUALIFICATIONS
- 2 years of program or project management experience
- Bachelor's degree in supply chain, business, engineering, analytics or related technical or quantitative field
- Intermediate proficiency in Excel, including pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc...
PREFERRED QUALIFICATIONS
- Knowledge of Lean principles and DMAIC methodology
- Experience with SQL
- Experience in requirement gathering and ability to write clear and detailed requirement document
- Knowledge of software development lifecycle, including design, development, test, build, deployment processes and timelines
- Master's degree or equivalent
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
