Production Scheduler, Event Productions

Description

The AMER Event Productions Venue Production Scheduler is responsible for scheduling production personnel, related calendaring, and overall staffing support for the team and its customers. They are responsible for ensuring accurate and efficient staffing levels across a diverse portfolio of customer events and complex production operations. The Scheduler ensures necessary staffing assessments and assignments, working across multiple teams, vendors, schedules, invoice processing, and calendars. They work across multiple planning platforms, collaborating with producers and production team stakeholders. The Scheduler works with multiple third-party labor providers, ensuring necessary team coverage of production-specific event roles. They support the greater production team, scheduling necessary production equipment transfers with transportation vendors.

Key job responsibilities
• Evangelizes team standard operating procedures
• Manages related personnel permissions, badging, and on-site security access requirements
• Acts as an escalation point for over hire and contracted labor, overseeing day of staffing schedules
• Coordinates to ensure necessary labor resources are available, on time, and within budget
• Manages pre-show onboarding and instruction, including any post-show follow up
• Communicates and updates any requested changes, working cross-team with stakeholders
• Troubleshoots and communicates any scheduling challenges to appropriate stakeholders
• Manages event staffing budgets, ensuring expenses are within allocated budgets
• Schedules equipment transportation across venues and studios
• Works to improve processes and procedures to enhance efficiency and effectiveness
• Builds and maintains strong relationships with partner groups, vendors, and stakeholders
• Reviews post-event reporting to assess areas of improvement and deliver updates to SOP
• Reviews and provides role specific data and metrics for weekly reporting
• Works on team related programmatic initiatives including yearly vendor onboarding and yearly work order renewal
• Supports invoice processing to ensure vendor payment terms are met
• Stays current with industry trends and best practices

A day in the life
In this role, you will communicate and coordinate proactively with event teams, customers, business partners, third-party vendors, and engineers across the organization staying connected to ensure the staffing of resources for Amazon Events in reliable and at the quality bar that meets Amazon standards. You'll create and maintain operating procedures that support daily event resource operations, maintain weekly vendor syncs keeping standards a top priority, process vendor invoices for timely payment, and support the live events team on relaying information to vendors for resource quality control.

If you are not sure that every qualification on the list above describes you exactly, we’d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan


About the team
The Event Productions Venue Operations team plans, executes, and sources production resources for in-room and livestream events.

Inclusive Team Culture: Here at Amazon, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race
and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth: We're raising our performance bar as we strive to become Earth's Best Employer. We embrace curiosity and continuous learning, empowering you to grow both personally and professionally through mentorship, knowledge-sharing, and career-advancing resources, helping you develop into a better-rounded professional.

Basic Qualifications

- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams

Preferred Qualifications

- 3 years of driving end to end delivery, and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.