Principal Tech Program Manager, AWS Hardware Engineering Services

Description

Amazon Web Services (AWS) is seeking a Principal Technical Program Manager to lead cross-organizational hardware component initiatives within our Core Hardware Engineering organization. This is a high-impact leadership role responsible for the full lifecycle of mechanical and electrical components that power the entire AWS server fleet, from early architecture and design through manufacturing readiness, production ramp, and long-term fleet sustainment.

About the Role
Core Hardware Engineering is a horizontal organization that provides foundational hardware engineering capabilities across multiple vertical product lines within AWS Infrastructure. The mechanical portfolio includes fans, heatsinks, liquid cooling systems, cold plates, quick disconnects, chassis, rack frames, cables, and connectors. The electrical portfolio includes motherboards, power boards, system boards, PCIe switches and retimers, CPUs, and memory. As a Principal Technical Program Manager, you will own the strategy and delivery of component-level outcomes that serve every server platform in the AWS fleet.

What You Will Do
You will define and deliver complex component initiatives with broad cross-organizational impact in areas where business and architectural strategy has not yet been established. Your work begins before vertical server programs are formally defined and extends through manufacturing and long-term fleet sustainment, an end-to-end lifecycle span unique to this role.

You will own a portfolio spanning multiple component domains, dozens of active qualifications, concurrent technology transitions, and fleet-wide operations. You will orchestrate deliverables across multiple hardware engineering teams, managing prioritization and trade-offs between design, new product introduction, manufacturing, and sustaining operations to ensure engineering capacity is allocated against the highest-impact work.

You will drive strategic supplier relationships to reduce component lead times, establishing joint development roadmaps, negotiating capacity commitments ahead of demand signals, and creating multi-source qualification paths. You will hold commitments across vertical product teams, data center operations, manufacturing test teams, and external vendors, establishing scalable mechanisms for roadmap inspection, manufacturing readiness reviews, and cross-team dependency tracking that operate independently of your direct involvement.

You will deliver four primary outcomes: entitlement performance, manufacturing readiness, annualized failure rate and unsellable performance, and supply continuity, translating directly into platform readiness, cost reduction, and stability at scale.

Basic Qualifications

- 7 years of technical product or program management experience
- 10 years of working directly with engineering teams experience
- Experience managing the full hardware product lifecycle from design through manufacturing ramp and sustaining operations.
- Experience driving cross-organizational programs spanning multiple engineering teams, manufacturing operations, and external suppliers.
- Experience with component-level hardware development including mechanical and electrical systems.
- Bachelor's degree in Engineering, Computer Science, or a related technical field.

Preferred Qualifications

- 8 years of hands-on work managing complex technology projects experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Direct experience with server or data center hardware at scale, including familiarity with ODM and JDM engagement models.
- Experience driving supplier development strategies, including joint development roadmaps, capacity planning, and multi-source qualification.
- Demonstrated ability to operate with complete independence in ambiguous environments where business and architectural strategy has not yet been defined.
- Experience establishing organizational mechanisms such as roadmap reviews, manufacturing readiness reviews, and supplier business reviews that persist and scale beyond individual involvement.
- Track record of delivering measurable business outcomes tied to total cost of ownership, time-to-market, manufacturing yield, and fleet reliability.
- Experience with firmware and software integration as it relates to hardware component readiness and platform bring-up.
- Master's degree in Engineering or an MBA.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.