What are the responsibilities and job description for the Principal Tech Program Manager, Amazon Internal Authentication Infrastructure Services position at Amazon?
Description
Are you passionate about enabling Amazon's workforce to operate securely and efficiently at massive scale? Amazon Foundational Security Services (AFSS) is seeking a Principal Technical Program Manager to lead strategic initiatives that directly impact every Amazon employee and agent's ability to do their jobs effectively while protecting customer data and intellectual property.
In this high-visibility leadership role, you'll drive security outcomes across all of Amazon by partnering with technical teams and stakeholders to balance productivity, access, and risk. You'll shape how Amazonians and agents access the systems they need—and only what they need—to deliver value without compromising availability, durability, or reliability. This is your opportunity to influence security strategy at unprecedented scale while enabling the business to move faster.
Key job responsibilities
Lead strategic program management across multiple organizations and business units, translating high-level security strategy into actionable technical roadmaps and delivery plans.
Drive consensus and alignment among diverse stakeholders, including technical teams, business leaders, and senior executives, through clear executive communications and data-driven decision making.
Collaborate with cross-functional teams across Amazon to define business and technical requirements, establish delivery scope and timelines, and drive accountability for security outcomes.
Proactively identify risks, bottlenecks, and opportunities for improvement in identity provision, protection, and access management systems, initiating deep dives and working sessions to mitigate complexity.
Develop and promote program management best practices and scalable mechanisms that enable teams to work independently while advancing organizational security goals.
A day in the life
You'll work with stakeholders and customers across all parts of Amazon and internally within security to drive strong, customer-focused security outcomes. Your day involves partnering with technical teams to map their work to high-level strategy, building comprehensive plans, and driving accountability across every business unit. You'll help Amazonians access the systems they need while enabling agents to perform their functions productively. You'll make trade-offs and decisions that balance enabling the business with managing risk—ensuring solutions don't compromise availability, durability, or reliability.
About The Team
About AmSec:
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 177,000.00 - 239,400.00 USD annually
USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually
Company - Amazon.com Services LLC
Job ID: A10478497
Are you passionate about enabling Amazon's workforce to operate securely and efficiently at massive scale? Amazon Foundational Security Services (AFSS) is seeking a Principal Technical Program Manager to lead strategic initiatives that directly impact every Amazon employee and agent's ability to do their jobs effectively while protecting customer data and intellectual property.
In this high-visibility leadership role, you'll drive security outcomes across all of Amazon by partnering with technical teams and stakeholders to balance productivity, access, and risk. You'll shape how Amazonians and agents access the systems they need—and only what they need—to deliver value without compromising availability, durability, or reliability. This is your opportunity to influence security strategy at unprecedented scale while enabling the business to move faster.
Key job responsibilities
Lead strategic program management across multiple organizations and business units, translating high-level security strategy into actionable technical roadmaps and delivery plans.
Drive consensus and alignment among diverse stakeholders, including technical teams, business leaders, and senior executives, through clear executive communications and data-driven decision making.
Collaborate with cross-functional teams across Amazon to define business and technical requirements, establish delivery scope and timelines, and drive accountability for security outcomes.
Proactively identify risks, bottlenecks, and opportunities for improvement in identity provision, protection, and access management systems, initiating deep dives and working sessions to mitigate complexity.
Develop and promote program management best practices and scalable mechanisms that enable teams to work independently while advancing organizational security goals.
A day in the life
You'll work with stakeholders and customers across all parts of Amazon and internally within security to drive strong, customer-focused security outcomes. Your day involves partnering with technical teams to map their work to high-level strategy, building comprehensive plans, and driving accountability across every business unit. You'll help Amazonians access the systems they need while enabling agents to perform their functions productively. You'll make trade-offs and decisions that balance enabling the business with managing risk—ensuring solutions don't compromise availability, durability, or reliability.
About The Team
About AmSec:
Diverse Experiences
Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why Amazon Security?
At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores.
Inclusive Team Culture
In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices.
Training & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
Basic Qualifications
- 7 years of technical product or program management experience
- 10 years of working directly with engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5 years of security, compliance and risk management experience
- 8 years of hands-on work managing complex technology projects experience
- Experience owning/driving roadmap strategy and definition
- Experience in hands-on work managing complex technology projects
- Experience using AI, agents, and automation to scale program execution and risk reduction.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 177,000.00 - 239,400.00 USD annually
USA, WA, Seattle - 177,000.00 - 239,400.00 USD annually
Company - Amazon.com Services LLC
Job ID: A10478497