Principal Program Manager - App Release & Platform Policy, Mobile App Foundations

Description

Amazon's mobile shopping app is used by hundreds of millions of customers worldwide and are among the most downloaded applications on both the App Store and Google Play. Behind these apps is Mobile App Foundations, a team within Rendering Foundations that owns the platform infrastructure, release operations, and app-level capabilities that enable thousands of Amazon builders to ship features to customers through a single, shared mobile application. Releasing at this scale means coordinating thousands of builder teams shipping into a single application that serves customers across dozens of global marketplaces. Each app store submission must meet evolving platform, legal, and regulatory requirements, and the cost of getting it wrong is a blocked release that affects every team, and end users at every marketplace.

As a Principal Program Manager within Mobile App Foundations, you will own the end-to-end mobile app release program and serve as Amazon's primary operational interface on app store policy matters. You will build the frameworks, relationships, and processes that make Amazon's mobile shopping apps releasable at a scheduled cadence while ensuring every submission meets various internal and external requirements across all marketplaces we serve.

Key job responsibilities
You will own the mobile release program across iOS and Android, driving the operational cadence that enables thousands of Amazon teams to ship features to customers without release delays. You will serve as Amazon's point of contact for external partner relations on policy matters, building strategic relationships with platform counterparts. You will work directly with Amazon Legal, Business Development, and feature teams that build on Amazon Shopping app to interpret platform policy changes, assess risk, and make high-judgment calls. You will develop proactive policy monitoring frameworks that identify potential submission issues before they cause rejections with a systematic approach. When platform policy conflicts arise, you will frame the tradeoffs clearly for VP-level leadership, recommend a path forward, and drive resolution across organizational boundaries.

A successful candidate brings strong program management instincts, the ability to operate in ambiguous environments, and the judgment to make calls that balance customer experience and business impact. You will influence and align multiple stakeholders across organizational boundaries, represent complex problems simply to leadership, and drive clarity under time constraints where none exists.

Basic Qualifications

- 7 years of working cross functionally with tech and non-tech teams experience
- 7 years of program or project management experience
- 7 years of managing, analyzing and communicating results to senior leadership experience
- Bachelor's degree
- Experience implementing repeatable processes and driving automation or standardization
- Experience defining program requirements and using data and metrics to determine improvements
- Experience operating in environments with legal, regulatory, or policy constraints that require interpretation and judgment rather than fixed rules

Preferred Qualifications

- Experience delivering projects within scope, time, budget and quality
- Experience with mobile app release programs at scale (App Store, Google Play)
- Experience in industries with regulatory or platform policies (mobile, fintech, healthcare, media)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.