Principal PMT External Services, CloudFront Product Management

Description

The way the world consumes media is changing rapidly - richer experiences for live streamed sports, snappy short reels, interactive gaming, and responsive communications with humans or AI are table stakes. Do you want to define the next generation of media delivery capabilities that powers engaging media experiences for global audiences? Are you equal parts a forward thinker and a problem solver?

Amazon Web Services (AWS) is looking for a Principal Product Manager to join our CloudFront team based in Seattle, WA. We are the product team behind the Amazon CloudFront and AWS Global Accelerator services that provide massive scale, security and performance to the world's largest media content providers, gaming studios, and social applications.

We’re looking for a Principal Product Manager that’s passionate about solving customer problems and has demonstrated success in turning ambiguous customer needs into successful products. In this role, you will help develop media delivery for customer - implementing state of the art internet protocols, helping develop specialized infrastructure, and defining cutting edge security products that work across human and AI traffic. If you are excited by building deeply technical products that bring the most loved media experiences to life, enjoy working in a collaborative, analytical, and fast-paced environment, and are comfortable interacting with highly technical cross-functional teams, we want to talk to you!

As the Principal Product Manager for Media delivery, you will own all aspects of your portfolio including strategy, feature roadmap, user experience, pricing, and growth for different customer segments. You will work across engineering, business development, and marketing leads to set strategy, define the product, and make difficult, high-judgment trade-offs between features and time-to-market. You will partner with the technical leaders of the organization to ensure the programming model, scalability and reliability promises, and developer experience delight our customers. As one of the team leaders, you will play a key role in hiring additional team members, and help set the vision, values, and culture of this business. This is a highly visible position that will interact at all levels of the AWS business.

Key job responsibilities
- Understand technology and user trends in Media to identify forward looking strategies to drive business growth
- Engage directly with customers to understand their needs and learn what we can build to enable and delight our customers
- Evaluate industry innovations and technology platforms and identify partnership and collaboration opportunities
- Work collaboratively across organizations as an advocate for the customer needs
- Author documents relating to product life cycle including product roadmap, business requirements, and functional specifications
- Prototype new features and experiences
- Drive product development across teams (primarily Engineering, Operations, Product Management, Business Development, and Marketing) through business requirements, design, implementation, and deployment
- Define pricing, positioning, and go-to-market strategies to drive product growth.

A day in the life
What does it take to succeed in this role? Passion to make media experiences high quality at a massive scale. Excitement to understand how media consumption is changing, understanding of the scale and security challenges that brings for media customers, and a strategic view towards how AWS can uniquely solve those problems. Finally, the love to build well crafted products for the customers - including technology, developer (incl agentic) experiences, pricing, and clear positioning.

About the team
We are a core part of the AWS Network Services organization with team members in Seattle, San Jose, London, Dublin, Australia and Vancouver. Together we work as one team across services that provide network connectivity and security from the internet to AWS, within AWS, and across multiple Clouds or customer data centers. This includes Amazon CloudFront, Amazon Global Accelerator, AWS WAF, AWS Shield, Route53, Elastic Load Balancers, VPC, Cloud Interconnect, and network Gateways. Our shared mission is to make the network invisible by making connectivity seamless. We connect our customer applications with their end users, AI tools, and adjacent services without needing deep knowledge of networking. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we are building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring to develop new leaders in the team. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. We are continuously raising our performance bar as we strive to become Earth's Best Employer. That is why you will find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications

- 7 years of working as a Technical Product Manager experience
- 5 years of technical (software development, network development, IT, other related) experience
- 7 years of product management in the cloud computing technology space experience

Preferred Qualifications

- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.