Principal Applied Scientist, Personalization

Description

We are building the next generation of personalized shopping experiences at Amazon through deep understanding of our customer's intent and our product catalog. We aim to create an experience akin to that of a talented personal shopping assistant — a partner that is knowledgeable, understands your preferences, and helps you find the right solution for your needs.

As a Principal Applied Scientist on the team, you will help lead science innovation in our space across a large multidisciplinary team. You will have a breadth of problems to work on, ranging from developing state of the art LLM-based techniques to reason about customers and products, developing deep learned transformer-based models to understand and abstract customer intent signals and representations, building large-scale real-time multi-task ranking systems, and more. You will build technology employed by teams across the company, while also having a direct connection to millions of customers through our own customer facing features every day. Come join us in the journey!

Key job responsibilities
* Innovate new features and models that have huge impact on the customer experience. Help customers find the right products and content on their shopping journey. Leverage the use of advanced machine learning to create customer shopping experience at Amazon's scale - for all Amazon customers across all countries in realtime

* Be a key leader on a multidisciplinary team across science, product, design, and engineering to see through ideas from inception, prototype, to launch in the hands of all Amazon's customers

* Drive the science roadmap across multiple teams, helping coordinate a cohesive science agenda across the org.

* Mentoring applied scientists across the org, growing their skills and careers.


About the team
Our mission is to delight every Amazon customer with a personalized shopping experience tailed to their intent. We achieve our mission through investments in UX, Science, and Systems with the purpose of delivering the future of shopping on Amazon. We are seeking a Principal Applied Scientist to lead the science charter across the recommendations and intent identification space.

About our organization:
Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as "Keep shopping for ...", “Customers who bought this item also bought”, and “Frequently bought together”. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow.

Basic Qualifications

- Experience working in predictive modeling and analysis
- Experience distilling informal customer requirements into problem definitions, dealing with ambiguity and competing objectives

Preferred Qualifications

- Experience creating novel algorithms and advancing the state of the art

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.