Lab Technician II, Network Product Development

Description

We are seeking a highly motivated, best-in-class Network Technician to join our growing Network Product Development (NPD) team. This role is critical to AWS's mission of delivering world-class network infrastructure that powers data centers globally. You will be responsible for the physical deployment, configuration, maintenance, and fiber connectivity for network engineering labs and testbeds across multiple facilities. These testbeds feature the fastest routers on Earth—working at the intersection of hardware development and operational excellence.

You will operate as a leader of these facilities and own all aspects from procurement and installation through decommissioning, ensuring high availability, security, and operational excellence across the lab environment.

Key job responsibilities
- Deliver hardware installation, configuration, and fiber connectivity for testbeds featuring next-generation routers and hardware across different network engineering facilities
- Deploy, turn up, and decommission network devices
- Maintain a healthy, test-ready environment by being proactive and resolving issues before they impact operations
- Respond to emergent requirements with agility and flexibility
- Work with minimum supervision to drive stability and sustainability of next-generation networks
- Set a high bar for lab availability and maintain highly available testbed environments
- Develop scripts and automation to reduce tedious and repetitive tasks
- Maintain high uptime through redundancy planning, regular audits, and comprehensive walkthroughs
- Partner closely with internal customers and external vendors to facilitate smooth project execution alongside Technical Program Managers
- Contribute inputs to the development and innovation of network engineering labs, next-generation routers, and in-house built tooling
- Develop innovative ways to automate and improve network infrastructure operations
- Refine operational procedures using established best practices and develop new tooling
- Think proactively and innovatively to improve deployment methodologies

A day in the life
You start your day by examining lab health dashboards and triaging any issues from the previous night's test runs. From there, you may respond to lab tickets—setting up and configuring additional testbeds, examining and triaging fiber links, or deep diving flaky test failures. On any given day, you could be running cabling to racks, performing facility walkthroughs, verifying inventory stock, or placing procurement orders. Throughout it all, you work closely with world-class engineers to design and deliver custom testbeds used to develop and validate the fastest routers on Earth.

Basic Qualifications

- Bachelor's degree or equivalent in a related technical field
- 2 years of data center engineering experience
- 1 years of network troubleshooting and support experience
- 1 years of project management experience
- 1 year of linux experience
- 1 years of fiber and optical module experience

Preferred Qualifications

- 3 years of data center engineering experience
- 3 years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2 years of leadership experience
- 3 years of technical program management experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.