Fraud Risk Analyst, Credit Strategy & Operations - Pay by Invoice

Description

Do you like helping small businesses grow? Do you enjoy working across organizations and scaling programs? Come join us as at Amazon B2B Payments & Lending! The Amazon B2B Payments & Lending team provides invoicing, working capital and payment acceptance solutions to Amazon Business customers, sellers and other small business customers across Amazon. We are part of the global Consumer Payments organization, who aims to delight our customers by building payment experiences and financial services that are trusted, valued and easy to use from anywhere in any way.

B2B Payments and Lending is looking for a smart, motivated, and analytical Fraud Risk Analyst to join our Credit and Fraud Management team. The successful candidate will have a deep understanding of fraud related systems and hands-on fraud investigation and analysis experience. This role involves high judgment decision making, use/creation of fraud risk analytics, the ability to analyze data patterns. The successful candidate will have a strong desire in innovating processes, strong attention to detail and exceed expectations in a dynamic, fast-paced and often ambiguous environment. The role will support fraud operations for international expansions.

This role will report into the NA Credit Operations Manager based in Seattle, WA.


Key job responsibilities
The PBI Fraud team protects Customers, Selling Partners and Amazon financials from bad actors and dis-incentivize abusive seller behavior to ensure we offer a trustworthy experience. We are looking for a highly motivated Fraud Risk Analyst to solve exciting business problems in large scale. This role will perform comprehensive investigations to identify business problems and the root cause, use data to locate emerging patterns of risk, and drive the implementation of large scale solutions. This role will work directly with product and program managers, machine learning scientists, subject matter experts across risk domains, as well as regional stakeholders.

Key job responsibilities
- Conduct deep dive investigations to derive business problems and define use cases in an ambiguous environment.
- Use data to make high judgement decisions and take direct actions to stop bad actors on worldwide stores as early as possible.
- Share risk insights with partner teams to constantly improve detection mechanisms.
- Manage risk mitigation projects designed to improve operational and process efficiency.
- Identify gaps and risks in current mechanisms and policies and recommend solutions to product/policy owning teams.
- Effectively prioritize opportunities and communicate with stakeholders/dependency teams to influence roadmaps.


About the team
The team is responsible for making decisions on Amazon Business (AB) customers’ eligibility for the Pay By Invoice (PBI) payment product at initial assessment, proactively and by request, while balancing spend opportunities and mitigating credit/write off risk and fraud risk. Our mission is to drive the Amazon flywheel by enabling credit on PBI for all eligible customers registering on AB with best-in-class risk management.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan.

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

- 4 years of compliance program management, legal, governance, audit, risk/loss prevention, or equivalent experience
- Bachelor's degree or equivalent
- 4 years of fraud/risk investigations experience
- Working knowledge of SQL and Python, and experience in processing complex datasets from multiple sources
- Clear examples of demonstrated judgment and strategic insight
- Analytical and problem-solving skills, including the ability to recognize non-obvious patterns
- Knowledge of Microsoft Office products and applications at an advanced level
- Strong communication skills, both written and verbal
- Experience managing complex projects with multiple stakeholders

Preferred Qualifications

- 3 years of program requirements definition and data and metrics leveraging to drive improvements experience
- MBA, CFA or Master's Degree in relevant fields
- Experience in managing credit risk program for an unsecured lending portfolio

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.