Data Scientist, SPX AI Lab, SPX Science

Description

Amazon Seller Assistant is our flagship GenAI-first, multi-agent system that reimagines seller experience. Our vision is to provide each seller with a proactive, autonomous, agentic assistant that understands their business and helps them navigate the complexities of selling by anticipating their needs, surfacing insights, resolving issues, taking actions on their behalf, and helping them grow. Amazon Seller Assistant helps millions of sellers on Amazon serve billions of customers worldwide.

We are seeking a world-class Data Scientist to help define and build the next generation of Amazon Seller Assistant. You will partner with top-tier scientists, product managers and engineers to launch production-grade agentic capabilities at Amazon's scale — owning your problem space end-to-end, from a crisp customer insight to a shipped product that millions of sellers rely on.

Key job responsibilities
-- Respond to Seller feedback and implement fix in Gen AI solution to enhance Seller experience

-- Drive deep-dive analytical studies to understand seller pain points, evaluate feature performance, and identify opportunities to improve the Selling Partner experience.

-- Design and execute robust causal inference and measurement frameworks, including A/B testing, quasi-experiments, and observational causal methods (e.g., diff-in-diff, synthetic control, propensity score methods).

-- Develop scalable analytical pipelines for impact measurement, KPI development, metric integrity validation, and long-term business monitoring.

-- Apply NLP and statistical modeling techniques—including topic modeling, clustering, semantic similarity, and classification—to uncover insights from unstructured seller interactions, feedback, and content.

-- Partner with scientists, engineers, economists, and product managers to translate ambiguous problems into structured analytical approaches and influence product roadmaps with data-driven recommendations.

-- Build and maintain automated analytics tools and dashboards to democratize insights for product, science, and engineering teams.

-- Collaborate scientists to evaluate model-driven features, quantify impact, and ensure mechanisms are grounded in rigorous measurement.

-- Research and experiment with new analytical and measurement methodologies, ensuring Amazon leverages the latest best practices in causal inference, NLP, and GenAI.

About the team
Amazon Seller Assistant team operates at the very frontier of agentic AI and agentic commerce — not as a research group, but as a team shipping production-grade, multi-agent systems used by millions of sellers worldwide. We move with the urgency of a startup and the resources of the world's most customer-obsessed company, transforming the latest breakthroughs in science and engineering into capabilities that sellers rely on every day.

Basic Qualifications

- 2 years of data scientist experience
- 3 years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience
- 3 years of machine learning/statistical modeling data analysis tools and techniques, and parameters that affect their performance experience
- 1 years of working with or evaluating AI systems experience
- Master's degree in Science, Technology, Engineering, or Mathematics (STEM), or experience working in Science, Technology, Engineering, or Mathematics (STEM)

Preferred Qualifications

- Knowledge of machine learning concepts and their application to reasoning and problem-solving
- Experience in a ML or data scientist role with a large technology company
- Experience in defining and creating benchmarks for assessing GenAI model performance
- Experience working on multi-team, cross-disciplinary projects
- Experience applying quantitative analysis to solve business problems and making data-driven business decisions
- Experience effectively communicating complex concepts through written and verbal communication

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.