Assistant Manager II, Amazon Fresh Stores

Description

We are looking for an experienced Assistant Manager who can bring Amazon’s customer obsession to life in a grocery environment. You will direct day-to-day store operations and lead a team of engaged grocery associates to deliver a one of a kind shopping experience for customers. You will play a vital role in maintaining a vibrant store culture based on customer obsession, trust, respect, continuous learning, safety, and fun.

Assistant Managers are experienced in leading large teams to deliver against standard operating procedures. Assistant Managers are natural leaders who are comfortable with change and are always looking for ways to improve their operation. Assistant Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.

Key job responsibilities
- Act as the manager on duty in the store, focused on delivering results while enabling a positive customer and employee experience.
- Manage a team of associates, including relaying expectations, managing performance, providing regular feedback, and supporting career development.
- Delegate effectively to drive exceptional results in your store, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.
- Maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
- Identify areas of opportunity, determine root causes, and seek support to implement solutions to continuously improve the overall performance and culture of the store.
- Maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products in your store.
- You are comfortable working in a physical environment. You have the ability to lift up to 49 pounds and be on your feet for a shift, up to 10 hours at a time.
- Must be able to work a flexible schedule/shift/work area, including weekends, nights and/or holidays.

Candidates must be at least 18 years of age.

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

About the team
Amazon Fresh Stores is a unique extension of Amazon.com that focuses on in-person shopping experiences throughout our grocery stores. We are passionate about creating a shopping experience that provides our customers with a wide selection, low prices and convenience. If you enjoy being both an leader and an inventor and you want to join a fast-paced, cutting-edge team that is making history and breaking new ground for Amazon’s grocery stores, this is the place for you.

Basic Qualifications

- High school or equivalent diploma
- 3 years leadership experience in a customer-facing retail, hospitality, or grocery environment, or 2 years Amazon (Blue Badge/FTE) experience, or Bachelor’s degree from an accredited university.

Preferred Qualifications

- 2 years of merchandising including owning and implementing all procedures related to the in-store display of products and services to drive the customer experience, generate product interest, and maximize sales experience
- Experience attracting, hiring, and developing teams and building a bench for key roles

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.