What are the responsibilities and job description for the Digital Operations Manager, DCoE and MarTech, AWS Marketing position at Amazon Web Services, Inc.?
DESCRIPTION
We're looking for a hands-on marketing technologist who can bridge the gap between customer insights, experimentation strategy, and platform execution. This role sits at the intersection of marketing automation, data tooling, and program management.
You'll own the design and delivery of internal tools and frameworks that turn fragmented research, experiment outcomes, and performance signals into structured, accessible, and actionable knowledge for the broader marketing org.
Key job responsibilities
You'll own the design and delivery of internal tools and frameworks that turn fragmented research, experiment outcomes, and performance signals into structured, accessible, and actionable knowledge for the broader marketing org.
Key job responsibilities
- Build and maintain internal tools and platforms that centralize customer insights, experiment learnings, and performance signals into accessible, reusable formats for the broader marketing team.
- Design and drive experimentation programs: define testing frameworks, structure hypotheses, coordinate execution across channels, and synthesize results into actionable recommendations.
- Manage projects from scoping through delivery, defining timelines, coordinating dependencies, removing blockers, and keeping cross-functional stakeholders aligned.
- Identify and automate repetitive day-to-day marketing tasks using AI-powered tools and no-code/low-code platforms — building intelligent workflows that save time without requiring deep technical expertise.
- Partner with engineering, data science, and marketing leads to identify automation opportunities, reduce manual overhead, and improve speed-to-insight.
- Translate business requirements into platform configurations, ensuring tools and systems reflect evolving marketing strategies.
- Drive adoption of new processes and tools across teams — you'll need to influence without authority, train peers, and iterate based on feedback.
BASIC QUALIFICATIONS
- 4 years of development of insights learning agendas and working closely with an insights team to design, execute, and draw clear and compelling insight experience
- Experience equally comfortable building strategic marketing plans and executing at a tactical level
- Experience building and optimizing multiple, simultaneous marketing campaigns
- Experience managing or working within cross-functional marketing and creative teams
- Experience building, executing and scaling cross-functional marketing programs
PREFERRED QUALIFICATIONS
- Experience in multi-territory campaign management
- Experience in digital marketing and content production timelines and process
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Mountain View - 86,700.00 - 151,700.00 USD annually
USA, NY, New York - 86,700.00 - 151,700.00 USD annually
USA, WA, Seattle - 82,700.00 - 137,900.00 USD annually