What are the responsibilities and job description for the Sr. Product Manager Technical - External Services, AWS Applied AI Solutions position at Amazon Web Services (AWS)?
Description
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Join the AWS Decisioning and Planning team to revolutionize how global enterprises make supply chain decisions through AI-powered innovation. As a Senior Product Manager, you will own the end-to-end product experience for how AI agents identify root causes, generate recommendations, and take autonomous actions — transforming complex supply chain data into clear, evidence-backed decisions.
AWS Supply Chain is a cloud-native application that combines Amazon’s nearly 30 years of supply chain experience with the resilience, security, and business continuity provided by AWS services, to transform the way companies manage their supply chain. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers.
Key job responsibilities
You will shape the product experience for AI-powered decisioning capabilities that help enterprise supply chain teams move from reactive firefighting to proactive, intelligent operations.
Core Responsibilities Include
This role is ideal for a product leader passionate about building "0 to 1" AI products, working with the latest technologies including large language models (LLMs) and agentic AI, while making a measurable impact on global supply chain operations. You thrive at the intersection of deep domain expertise and technical innovation, and you have a track record of turning ambiguous customer problems into elegant, scalable product solutions.
About The Team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually
Company - Amazon Development Center U.S., Inc.
Job ID: A3196208
As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.
Join the AWS Decisioning and Planning team to revolutionize how global enterprises make supply chain decisions through AI-powered innovation. As a Senior Product Manager, you will own the end-to-end product experience for how AI agents identify root causes, generate recommendations, and take autonomous actions — transforming complex supply chain data into clear, evidence-backed decisions.
AWS Supply Chain is a cloud-native application that combines Amazon’s nearly 30 years of supply chain experience with the resilience, security, and business continuity provided by AWS services, to transform the way companies manage their supply chain. We are looking for a seasoned technical product manager to own the product strategy, development, launch, and ongoing execution for new applications. In this position, you will play a pivotal role defining product requirements, setting the go-to-market strategy, and tirelessly championing the needs of our customers.
Key job responsibilities
You will shape the product experience for AI-powered decisioning capabilities that help enterprise supply chain teams move from reactive firefighting to proactive, intelligent operations.
Core Responsibilities Include
- Defining and driving the product experience for AI agents that surface root causes of supply chain disruptions and prioritized, explainable recommendations
- Owning the product strategy for autonomous action capabilities that enable AI agents to execute trusted decisions across enterprise systems
- Building AI prototypes to rapidly validate new product concepts before full engineering investment
- Driving features that increase the accuracy, transparency, and trustworthiness of AI-generated recommendations
- Partnering with science, engineering, and UX teams to deliver a human-AI collaboration experience that makes decision-making faster and more consistent across the organization
This role is ideal for a product leader passionate about building "0 to 1" AI products, working with the latest technologies including large language models (LLMs) and agentic AI, while making a measurable impact on global supply chain operations. You thrive at the intersection of deep domain expertise and technical innovation, and you have a track record of turning ambiguous customer problems into elegant, scalable product solutions.
About The Team
ABOUT AWS:
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Basic Qualifications
- 5 years of technical product management with internet business experience
- 5 years of working as a Technical Product Manager experience
- 3 years of technical (software development, network development, IT, other related) experience
- Experience in taking a product from conception & definition phase through engineering design and taking it to market
- Experience delivering large-scale SaaS, PaaS or LaaS products where you are responsible for the full product lifecycle, from concept through GTM (go to market)
- Experience developing, deploying and managing AI products at scale
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience working within teams delivering software products and features using agile methodologies
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 152,200.00 - 205,900.00 USD annually
Company - Amazon Development Center U.S., Inc.
Job ID: A3196208