Senior Creative Project Manager, Amazon Health Services, Brand Experience

DESCRIPTION

Amazon Health Services (AHS) is on a mission to make it dramatically easier for customers to find, choose, afford and engage with the services, products, and professionals they need to get and stay healthy. We use design, service and technology to provide the best possible customer experience and change the way people think about healthcare.

JOB OVERVIEW
The AHS Brand Experience Team is looking for an enthusiastic and self-driven Creative Producer / Project Manager to join our team. You will be a key member of a multidisciplinary team of designers and writers working in close collaboration to bring our brand to life and help people live healthier lives. The Producer will be an integral team member providing end-to-end management and operational support for cross channel marketing initiatives including online advertising, digital marketing and web. You’ll work cross-functionally (internally and externally) to plan projects, define milestones, assess risk, streamline processes, manage resources and help projects meet deadlines. Successful candidates will be flexible project managers, master planners, and strategic problem-solvers who can balance multiple projects in a fast-paced environment. This role reports directly to the Design Director.

#everydaybetter

Key job responsibilities
- Produce, project manage and execute high impact Brand Marketing deliverables including emails, paid ads, social, OOH, print collateral and landing pages.

- Traffic and prioritize inbound creative requests; reviewing project intake, project planning and resource allocation. This includes collecting business and systems requirements from internal customers; writing project plans, and driving project schedules.

- Act as a liaison, building and maintaining strong relationships between cross-functional stakeholders, including Growth, B2B, Product, UX, Engineering, legal and PR, as well as external vendors partners, all while making sure interdependencies are understood and planned for.

- Anticipate bottlenecks, provide escalation management, articulate risks / trade-offs, and recommend prioritization based on a balance of business needs, technical constraints, and customer impact.

- Identify team needs with regards to process, tools, documentation, and asset management; driving required changes to make sure the creative team is working efficiently.

- Support strategic team objectives by capturing short and long terms needs. This includes building our roadmaps and planning out initiatives before they become urgent.

- Lead creative vendor engagement which may include freelance/agency management in photography, motion, video and design.

BASIC QUALIFICATIONS

- 5 years of experience as a Creative Producer / Project Manager or a similar role working in a relevant creative industry or tech/product company.
- Ability to meet deadlines and drive results while juggling multiple projects and priorities.
- Meticulous attention to detail with the ability to embrace ambiguity and adapt to constant change.
- Experience contributing to building schedules, managing issues/risks, establishing communication plans, and stakeholder management.
- Have an understanding of human-centered design and the production design process.
- Strong written and verbal communication skills and the ability to present in a clear and concise manner to all stakeholders.
- Results-oriented with a proven track record of on-time project/program delivery for medium to large, cross-functional projects.
- Strong bias for action and willingness to roll up sleeves and get things done.

PREFERRED QUALIFICATIONS

- 5 years of experience as a Creative Producer / Project Manager or a similar role working in a relevant creative industry or tech/product company.
- Ability to meet deadlines and drive results while juggling multiple projects and priorities.
- Meticulous attention to detail with the ability to embrace ambiguity and adapt to constant change.
- Experience contributing to building schedules, managing issues/risks, establishing communication plans, and stakeholder management.
- Have an understanding of human-centered design and the production design process.
- Strong written and verbal communication skills and the ability to present in a clear and concise manner to all stakeholders.
- Results-oriented with a proven track record of on-time project/program delivery for medium to large, cross-functional projects.
- Strong bias for action and willingness to roll up sleeves and get things done.