Network Deployment Manager, Global Network Deployment (GND)

Amazon Web Services (AWS) is a fast-paced, customer centric, company and a leader in the world of cloud technology. We are currently looking for a proven technical manager with experience in people management, robust technical understanding and the drive and vision to take our team to the next level. The successful candidate will create sustainable processes standards while driving opportunities to reduce delivery cycle times and improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework.

The Network Deployment Manager will manage the implementation and delivery of inbound capacity and equipment in a data center or colocation environment. The Network Deployment Manager will be responsible for growing a team within a geographic region and oversee their development and growth. The ideal candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction, and proposing technical solutions. They will ultimately be responsible for installing and delivering network equipment and related infrastructure, as well as driving low voltage structured cabling across the AWS network platform.

Key job responsibilities

• Prioritize and assign deployment tasks to field technicians.
• Coordinate team resources to deliver project tasks including, cross team support, change management, maintenance window support, and potential off-hour needs.
• Manage inbound racks and hardware from receiving through on-site deployment milestones.
• Manage the quality of vendor installed cabling and associated orders in a colocation environment.
• Apply project management skills, provide coaching and create internal documentation.
• Guide, train and educate staff on deployment processes and required customer SLAs.
• Provide weekly and monthly reports supporting MBRs, internal metrics and team goals.
• Handle project escalations, host weekly staff meetings and cross functional partnerships.
• Recruit and train field technicians while maintaining appropriate staffing levels.
• Recommend, document, and oversee AWS policies and procedures.
• Partner cross functionally to drive awareness and compliance of AWS safety standards.