Global Quality Tech Manager, Global Build Quality Program

DESCRIPTION

Application deadline: Sep 23, 2026

The Global Quality Tech Manager plays an essential role in AWS Data Center Capacity Delivery's (DCCD) Global Build Quality (GBQ) Program. This position is responsible for overseeing quality assurance and control (QAQC) processes through governance and programmatic control throughout the lifecycle of data center design, development, construction and retrofit, ensuring that all work meets AWS's high standards for quality, safety, and performance.
As part of the GBQ Program, this role supports the drive toward global standardization, unified measurement frameworks, and systematic quality improvements across the Data Center Capacity Delivery ecosystem. The Global Quality Tech Manager will help address critical challenges including construction rework and commissioning delays by implementing consistent quality control mechanisms and leveraging collective learnings and best practices at scale. This position provides comprehensive quality oversight and governance from design through operations handoff, with initial focus on construction and commissioning phases and planned expansion through post-completion support periods.

Key job responsibilities
Develop, publish, and maintain global quality assurance and control standards, policies, frameworks, and procedures that govern data center construction projects across all AWS regions.
Establish and enforce global quality control plan templates, inspection checklists for manufacturing and on-site work, acceptance criteria, and standardized documentation requirements.
Define global quality metrics and Key Performance Indicators (KPIs) to measure and benchmark quality performance across all regions and projects.
Create and maintain a global quality management system (QMS) that ensures consistency and compliance across all project phases—from design through operations handoff and post-completion support periods.
Develop standardized design review criteria focused on ease of construction, long-term maintenance, and quality assurance measures applicable to all global projects.

About the team
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

BASIC QUALIFICATIONS

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field, or 1 years of construction or project management experience
• • 5 years of experience in quality management, quality systems development, construction management, or related field, with a strong background in electrical and/or mechanical construction.
• • Experience developing and implementing quality standards, frameworks, policies, and procedures across multiple projects or regions.
• • Strong understanding of quality control methodologies, process integration, and lifecycle management.
• • Demonstrated ability to build strategic relationships with stakeholders and collaborate effectively across teams, functions, and geographies.
• • Strong analytical skills with the ability to define metrics, KPIs, and measurement frameworks.
• • Proficiency with Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)

PREFERRED QUALIFICATIONS

• • Experience in data center, critical infrastructure, or mission-critical facility projects.
• • Knowledge of AWS or the cloud computing industry.
• • Experience developing or managing global quality management systems (QMS).
• • Six Sigma certification (Green Belt or Black Belt).
• • ASQ certification (Certified Quality Manager or Certified Quality Engineer).
• • Project Management Professional (PMP) or equivalent certification.
• • Experience working in governance or programmatic oversight capacity.
• • Working knowledge of SQL or Python for querying and analyzing quality data

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Denver - 116,800.00 - 160,000.00 USD annually
USA, TX, Dallas - 116,800.00 - 160,000.00 USD annually